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Tata Motors Intra Sampoorna Seva 2.0 Service

Tata Intra Sampoorna Seva Service is a complete protection package for your Tata Vehicle that includes everything from service, roadside assistance, insurance, loyalty and a whole lot more

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Tata Motors Intra Sampoorna Seva 2.0 Service

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  1. TATA INTRA SAMPOORNA SEVA 2.0 SampoornaSeva2.0 WhenyoubuyaTataMotorsTruck,youarebuyingnotjustaproduct,butauniverseofservicesthatincludeseverythingfromservice,roadsideassistance,insurance,loyaltyandawholelotmore.Youcannowfocuswholeheartedlyonyourbusiness,andletSampoornaSevatakecareoftherest. SampoornaSeva2.0isall-newandenhanced.Wehavecollectedfeedbackfromover6.5millioncustomerswho'vevisitedourcentresinthelastyeartocreatethiscontinuouslyimprovingholisticservice. Youwillbenefitfromtheassistanceofover1500ChannelPartnerscovering29StateServiceOffices,250+ TataMotorsEngineers,modernequipment & facilitiesand24x7MobileVans. SampoornaSevabyTataMotorsisacompletecarepackageforyourbusiness,rightfromthetimeyoubuyyourvehicleandateverystepofyourbusiness.Whetherit'sInsuranceorBreakdown, RewardsorGenuineSpares,ResaleorWarranty,SampoornaSevacoversitall.Nowyouneednotworryaboutanything,justconcentrateonyourbusinessandtakeittothenextlevel. Afterall,TataMotorsiswithyouHarKadam. TATA WARRANTY TATA DELIGHT Witha2Years/72000Kms (whicheverisearlier) DrivelineWarrantyonallSmallCommercialVehicles,westrivetotakeyourbusinesson LaunchedinFebruary2011,TataDelightisthefirst-evercustomerloyaltyprogrammeinthecommercialvehiclesindustryinIndia. All theroadtoprogress. customerswhopurchaseTatavehiclesautomaticallybecomemembersofthisloyaltyprogramme. KEYFEATURES KEYFEATURES SupportedacrossTataMotors'extensivedealership & servicenetworkofover1500+ touchpointswithservicefacilityatevery62km LoyaltypointsoneveryRs.1,000/- spentatTataMotors AuthorisedServiceOutlets,SparePartsOutletsandProgrammePartners acrossthecountry Membershipvalidityfor5yearsandpoints'validityfor3years. UptoRs.10lakh AccidentalDeath/Disabilitybenefit & uptoRs.50000in AccidentalHospitalisationtillmembershipvalidity. Morethan12lakhretailcustomersarealreadypartoftheprogramme. TATA OK TATA GENUINEPARTS WithTataOk,youcansellorbuypre-ownedTataMotorsCommercialVehicles.Weareinvolvedineverystageofsourcingandbuying, InordertokeepTatacommercialvehiclesinperfectconditionforyears,weofferTataGenuineParts (TGP). A divisionofTataMotors,TGP valuation,refurbishmentandsaleofrefurbishedvehiclestopreventanymalpractice. providesover1.5lakhSKUsofsparepartsfortheupkeepofTatacommercialvehicles.Eachofthesesparesaremanufacturedasperexact vehiclespecificationspassedthroughvariousqualitychecks,resultinginaperfectfit,increasedserviceliferesultinginlongeruptime,to takeyourvehicleoverlongerdistances. KEYFEATURES KEYFEATURES Getthebestresalepriceforyourexistingcommercialvehicle Evaluationatyourdoorstep A distributionnetworkofover230distributionpointsand20,000plusretailoutletsbackedbyfivewarehouses Getupto80 % financeonTATA OKcertifiedvehicles EveryTataGenuinePartsproductisbuilttoprovidelongeruptimeandservicelifethananynon-genuinesparepart WarrantyonTATA OKcertifiedpre-ownedvehicles Notonlyiseverypartdesignedasperexactvehiclespecifications,butitalsohastopassmultiplequalitycontrolchecks

  2. TATA SURAKSHA TATA ALERT Anannualmaintenancepackagethattakescareofcompletepreventive & scheduledmaintenance,andbreakdownrepairsofthevehicle Our24x7roadsideassistanceprogrammethatpromisesresolutionwithin24hoursforallTataMotorscommercialvehiclemodelsunder driveline,atapre-determinedprice.Currently,over60,000+ customersacrossIndiahaveTataSuraksha.3-yearcontractsareavailablefor warrantyperiod,anywhereacrossthecountry,irrespectiveoflocation. SCVCargo & Pickups. KEYFEATURES PACKAGES ANDINCLUSIONS Acknowledgementtimeof30minutes PlatinumPlus:Comprehensivecoverageatdoorstep Ourteamwillreachyouwithin2hoursduringdaytime (6amto10pm) andupto4hoursduringthenight (10pmto6am) Platinum:Comprehensivecoverage Incaseofanydelay,acompensationwillbepaiduptoRs.500/day Gold:Preventivemaintenance + labouronotherrepairs RedeemableonsubsequentpurchaseofTGPandProlifeaggregates Silver:Preventivemaintenancecoverage *T&Capplies Bronze:Labour *TataSuraksha Actualofferpackagestobecheckedfromrespectivedealership TATA KAVACH TATA MOTORSPROLIFE TataKavachensuresthatyourbusinessnevergoesoff-trackbyofferingtheshortestpossibleaccidentalrepairtime.Itisapplicablefor TataMotorsProlifeoffersre-manufacturedenginesonexchangebasistoreducebothvehicledowntimeandtotalcostofownership. vehiclesthatareinsuredunderTataMotorsInsurance,atselectedworkshopsonly. KEYFEATURES KEYFEATURES Re-manufacturedaggregatesrangecoversover75products,includingenginelongblock,ClutchandCabinpricedat40% to80% ofMRP Repairin15daysorelsedailycompensationofRs.500perdayispaidtocustomerstomakeupfordelayeddelivery. ofnewspares AccidentalrepairforvehiclesreportingtoTML-authorized AccidentSpecialWorkshops Theyarewarrantedagainstanyre-manufacturingormaterialdefects Delay-basedcompensationbeyond15daysinmultiplesof24hours EasycallsroutedandregisteredthroughTataMotorsInsurancetoll-freeno.18002090060 *T&Capplies TATA ZIPPY TataZippyisarepairtimeassuranceprogrammeforallBS6vehicles.Thisassuresfast-trackserviceofanyproblemreportedviatoll-free numberorattheworkshopwithin12monthsaftersaleor14monthsafterproductionofthevehicle,whicheverisearlier. KEYFEATURES Assuredproblemresolutionforregularserviceatworkshopwithin8hoursandformajoraggregaterepairs,within24hours. Incaseofdelay,adailycompensationofRs.500perdayisapplicableforallSCVCargo & Pickuptrucksonlyforwarrantyvehicles reportedatworkshop.Compensationpaymentsbeginafter24hoursofdelay. *T&Capplies

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