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Information Solutions and Services for Postgraduate Researchers

Information Solutions and Services for Postgraduate Researchers

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Information Solutions and Services for Postgraduate Researchers

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  1. Information Solutions and Services for Postgraduate Researchers • PC Suites • Student access to computing services • Desktop computing – wired campus connection • 200+ software applications • Core software: Win XP; MS Office; IE • Software license terms available on website • Printing • Wireless computing - NUIGWiFi ISS

  2. Campus Account • Campus Account is your login credentials for all computing services with the exception of email • Activate your Campus Account athttps://cass.nuigalway.ie • User ID = Your Student ID Number • Password = Temporary activation password is galwayDDMM where DDMM is the day and month of your birth • Choose your own Campus Password ISS

  3. StudentMail • https://studentmail.nuigalway.ie • eMail address available at Registration initial.surnamen@nuigalway.ie • User ID (Windows Live ID): Your eMail address • Password: Temporary activation password • Activation of email account is required • Official means of communicating with the University ISS

  4. Office • Purchasing an office computer • Setting up a new computer on the wired network • Moving an old computer to a new network location • Backing up data Note: No support for privately-owned equipment or for specialist software applications ISS

  5. Printing • Printing in all PC Suites and from wireless • Purchase print credit at https://printcredit.nuigalway.ieor use cash at print kiosks on-campus • Purchase print credit in order to print €0.08 for black and white €0.12 for double-sided black & white €0.25 for colour printing ISS

  6. Wireless • NUIGWiFi • Wireless Hotspots across campus • Laptop with WiFi capability • Login page appears when you open browser • Login with your Campus Account credentials • Install wireless print package – details online • Collect print out from Print Release Stations ISS

  7. ISS Service Desk • Opening hours: Monday to Friday 9:15 a.m. to 5:00 p.m. • Arts & Science Building (Ground Floor) • Tel: 091 495777 • E-mail: servicedesk@nuigalway.ie • Helpdesk ticketing system www.nuigalway.ie/ISS ISS