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Melvin Bell - Playing with Patient Safety: Efficiency v. Effectiveness

Presenter: Melvin Bell, Focus Games Ltd. Patient safety and staff training are inseparable. Many patient harms are avoidable and often the improvements to avoid patient harm are simple and don’t require new technology or complex support. If we can persuade healthcare professionals to make small beneficial improvements to care delivery through simple and effective education then harm may be reduced. How do we persuade staff to do their jobs differently when healthcare systems are so large and resources increasingly scarce? It is possible to deliver engaging training that leads to behavioural changes using new and innovative tools. Serious games are being used in healthcare to provide a different approach to help healthcare professionals change how they work. Focus Games has been developing healthcare games since 2004. They’ve developed over 30 games that are being used by healthcare professionals and patients internationally. They will describe their journey and the things they’ve learned over the past 11 years.

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Melvin Bell - Playing with Patient Safety: Efficiency v. Effectiveness

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  1. Focus Games Melvin Bell www.focusactive.com melvin@focusactive.com @FocusGames

  2. Glasgow London

  3. Glasgow

  4. “PLAYING WITH PATIENT SAFETY” Efficiency V Effectiveness

  5. Healthcare; common issues Massive workforce Fragmented system Do more with less Protected learning time Few specialist trainers

  6. What’s happening? Motivation – enjoy playing Feedback – shared ideas Failure – part of learning Practice – active learning Positive Feelings – fun Intensity – focussed Decisions – engagement Creating flow, motivation, & fun in learning games. C Murphy, D Chertoff, M Guerrero, K Moffitt. (from The Design of Learning Games, © Springer-Verlag, 2011)

  7. Pressure Ulcers

  8. www.stopthepressure.com

  9. Stop The Pressure • NHS England programme • 50% reduction in PUs

  10. What do people really need? • Effective & portable • Face-to-face interactions • Light or intensive facilitation • Formal & informal settings • One-to-one & groups • Multiple sessions

  11. Benefits of sponsorship Nutricia Danone… • 120 nurses using game to train customers & prospects • Account managers distributing games to key accounts • Game used for internal training • Launch in USA • Nutricia piloting game in Europe

  12. Heineken using games for commercial excellence

  13. From Pitch to Boardroom

  14. Focus Games Melvin Bell www.focusactive.com melvin@focusactive.com @FocusGames

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