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Israel System Management User Group SMS Remote control Tool - Unleashed Oren Zippori Team Computers Oren.Zippori@team.co.il Meeting Subjects Review of SMS 2.0 Remote Tools Remote tool settings Remote tool Security Remote tool Traffic Some Tips and Tricks.

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sms remote control tool unleashed

Israel System Management User Group

SMS Remote control Tool - Unleashed

Oren Zippori

Team Computers

Oren.Zippori@team.co.il

meeting subjects
Meeting Subjects
  • Review of SMS 2.0 Remote Tools
    • Remote tool settings
    • Remote tool Security
    • Remote tool Traffic
  • Some Tips and Tricks.
  • Overview of SMS 2003 Remote Tools
  • Interoperability between versions of SMS
  • Questions
review of sms 2 0 remote tools
Review of SMS 2.0 Remote Tools
  • SMS 2.0 provides Remote Tools functions:
    • Remote Control
    • Remote Execute
    • Remote Reboot
    • File Transfer
    • Chat
    • Ping Test
sms 2 0 remote tools security
SMS 2.0 Remote Tools Security
  • Security is required for access to remote client
    • Must have Use Remote Tools security right to collection
      • If not, will not be able to start Remote Tools
    • Must be a member of the Permitted Viewers list
      • If not, will be prompted for credentials
    • Must be local administrator on remote client
      • If not, will be prompted for credentials
  • Security rights set for users/groups to all or individual collections
remote tool settings
Remote tool settings
  • Compression for Remote Control:
    • Automatically Select
    • Low (RLE)
    • High (LZ)
  • Remote access Protocol:
    • TCP/IP – IPX – NetBIOS (NetBEUI)
  • Install accelerated Screen on windows NT Clients.
sms 2 0 remote tools traffic
SMS 2.0 Remote Tools Traffic
  • SMS 2.0 uses TCP, IPX, or NetBIOS to access remote client
  • SMS 2.0 uses ports TCP 2701-2704
  • SMS Remote Control session startup:
    • Register SMS Administrator console name
    • Resolve client’s IP address
    • Connect over port 2701
    • Connect over LANA
    • Connect over port 1761
remote control flow

SMS Returns Client <ResouceID>

Query Database with Client Resource ID

Remote.exe Runs with 0 and <ResouceID>

SMS Console

SMS Client

Remote control Flow

Is the user Permitted to remote control the Collection?

SMS Server

  • Network Name Resolution
  • NetBIOS – DNS WINS LMHosts
  • SMS IO Information

Is the user in the Permitted Viewer list?

Is the “Permission Required” Key is set?

Is the user a local administrator?

disable security munging
Disable Security Munging
  • “HKLM\SOFTWARE\Microsoft\SMS\Client\Client Components\Remote Control“
  • Registry Key “UpdateEnabled”
    • Yes = Enabled updates
    • No = Disable Updates
  • Registry key "Permission Required“
    • 0 = No permission
    • 1 = Ask for Permission
remote exe command line
Remote.exe command line

Remote.exe <Address Type> <Address> [\\SMSserver]

  • <Address type> =
    • 1 for IPX
    • 2 for IP
    • 3 for LM or NetBIOS
  • <Address> = IPX, IP or NetBIOS name.
  • /SMS:NOSQL

Example:

Remote.exe 2 Computer /SMS:NOSQL

remote exe files needed
Remote.exe Files Needed
  • remote.exe
  • Ldftrans.dll
  • Ldwmnt.dll
  • mmcpgres.dll
  • msvcp5o.dll
  • multprot.dll

The Remote Tools files are installed on the Site Server in :SMS\Bin\i386

  • sms_nwbm.dll
  • sms_rmgr.dll
  • sms_rwbm.dll
  • uitlures.dll
  • uitoolsu.dll
  • sms_nmgr.dll
troubleshooting video acceleration mode
Troubleshooting Video Acceleration Mode
  • By default Enabled.
  • Client Try’s to load Video Acceleration after being installed.
  • Add your Video card to the list!!!
    • Check SMS Resource Explore.
  • “Rchwcfg.exe install” to force Video Acceleration
sms 2003 remote control
SMS 2003 Remote Control
  • SMS 2003 provides many options
    • SMS Remote Control
    • Windows XP/.NET Server Remote Assistance
    • Windows Terminal Services
  • All integrated into the SMS Administrator console
  • No difference between mobile and standard client behavior
    • Can create a MOF file to provide local policy override of site settings
sms 2003 remote control19
SMS 2003 Remote Control
  • Some performance improvements over SMS 2.0
    • Less CPU consumption for graphics rendering of screen images
  • Only uses TCP for SMS 2003 clients
    • No support for IPX or NetBIOS
  • No longer use the SMS site database’s IP address for the client
  • NO need administrative rights to remote control.
interoperability with sms 2 0
Interoperability with SMS 2.0
  • Topaz SMS Administrator console can remotely control SMS 2.0 clients
    • SMS 2003 uses only TCP
    • SMS 2.0 uses TCP, IPX, or NetBIOS
    • SMS 2003 can use any method to control SMS 2.0 client
  • SMS 2003 and SMS 2.0 use same ports for standard Remote Tools
some links and kb s
Some Links and KB’s
  • SMS: Explanations of Remote Control Screen Acceleration (200430)
  • SMS: Support for Third-Party Video Drivers with Remote Control Video Acceleration (248989)
  • Stop Error During Startup Of Systems Management Server Clients After Upgrade (329764)
questions please

QuestionsPlease?!?!

Oren Zippori

Team Computers