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SMS Remote control Tool - Unleashed - PowerPoint PPT Presentation

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SMS Remote control Tool - Unleashed

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  1. Israel System Management User Group SMS Remote control Tool - Unleashed Oren Zippori Team Computers Oren.Zippori@team.co.il

  2. Meeting Subjects • Review of SMS 2.0 Remote Tools • Remote tool settings • Remote tool Security • Remote tool Traffic • Some Tips and Tricks. • Overview of SMS 2003 Remote Tools • Interoperability between versions of SMS • Questions

  3. Review of SMS 2.0 Remote Tools • SMS 2.0 provides Remote Tools functions: • Remote Control • Remote Execute • Remote Reboot • File Transfer • Chat • Ping Test

  4. SMS 2.0 Remote Tools Security • Security is required for access to remote client • Must have Use Remote Tools security right to collection • If not, will not be able to start Remote Tools • Must be a member of the Permitted Viewers list • If not, will be prompted for credentials • Must be local administrator on remote client • If not, will be prompted for credentials • Security rights set for users/groups to all or individual collections

  5. Remote Tools Security

  6. Remote tool settings • Compression for Remote Control: • Automatically Select • Low (RLE) • High (LZ) • Remote access Protocol: • TCP/IP – IPX – NetBIOS (NetBEUI) • Install accelerated Screen on windows NT Clients.

  7. Remote tool settings

  8. SMS 2.0 Remote Tools Traffic • SMS 2.0 uses TCP, IPX, or NetBIOS to access remote client • SMS 2.0 uses ports TCP 2701-2704 • SMS Remote Control session startup: • Register SMS Administrator console name • Resolve client’s IP address • Connect over port 2701 • Connect over LANA • Connect over port 1761

  9. Remote Tools Traffic

  10. SMS Returns Client <ResouceID> Query Database with Client Resource ID Remote.exe Runs with 0 and <ResouceID> SMS Console SMS Client Remote control Flow Is the user Permitted to remote control the Collection? SMS Server • Network Name Resolution • NetBIOS – DNS WINS LMHosts • SMS IO Information Is the user in the Permitted Viewer list? Is the “Permission Required” Key is set? Is the user a local administrator?

  11. Some Nice Remote control Tips and Tricks . (Unsupported style)

  12. Disable Security Munging • “HKLM\SOFTWARE\Microsoft\SMS\Client\Client Components\Remote Control“ • Registry Key “UpdateEnabled” • Yes = Enabled updates • No = Disable Updates • Registry key "Permission Required“ • 0 = No permission • 1 = Ask for Permission

  13. Remote.exe command line Remote.exe <Address Type> <Address> [\\SMSserver] • <Address type> = • 1 for IPX • 2 for IP • 3 for LM or NetBIOS • <Address> = IPX, IP or NetBIOS name. • /SMS:NOSQL Example: Remote.exe 2 Computer /SMS:NOSQL

  14. Remote.exe Files Needed • remote.exe • Ldftrans.dll • Ldwmnt.dll • mmcpgres.dll • msvcp5o.dll • multprot.dll The Remote Tools files are installed on the Site Server in :SMS\Bin\i386 • sms_nwbm.dll • sms_rmgr.dll • sms_rwbm.dll • uitlures.dll • uitoolsu.dll • sms_nmgr.dll

  15. Using SMS Installerto Control Remote Control Demo

  16. Troubleshooting Video Acceleration Mode • By default Enabled. • Client Try’s to load Video Acceleration after being installed. • Add your Video card to the list!!! • Check SMS Resource Explore. • “Rchwcfg.exe install” to force Video Acceleration

  17. Disabling Wallpaper and Specifying Video Configuration

  18. SMS 2003 Remote Control • SMS 2003 provides many options • SMS Remote Control • Windows XP/.NET Server Remote Assistance • Windows Terminal Services • All integrated into the SMS Administrator console • No difference between mobile and standard client behavior • Can create a MOF file to provide local policy override of site settings

  19. SMS 2003 Remote Control • Some performance improvements over SMS 2.0 • Less CPU consumption for graphics rendering of screen images • Only uses TCP for SMS 2003 clients • No support for IPX or NetBIOS • No longer use the SMS site database’s IP address for the client • NO need administrative rights to remote control.

  20. SMS 2003 Remote Control

  21. Interoperability with SMS 2.0 • Topaz SMS Administrator console can remotely control SMS 2.0 clients • SMS 2003 uses only TCP • SMS 2.0 uses TCP, IPX, or NetBIOS • SMS 2003 can use any method to control SMS 2.0 client • SMS 2003 and SMS 2.0 use same ports for standard Remote Tools

  22. Some Links and KB’s • SMS: Explanations of Remote Control Screen Acceleration (200430) • SMS: Support for Third-Party Video Drivers with Remote Control Video Acceleration (248989) • Stop Error During Startup Of Systems Management Server Clients After Upgrade (329764)

  23. QuestionsPlease?!?! Oren Zippori Team Computers