Chapter 18: Queuing Models. C*. Capacity decisions: a trade-off . Total cost. Cost of Service (provider). Cost . Cost of Waiting (customer). Capacity to serve. Model Nomenclature & Terms . A/B/C = arrival dist / service dist / # of servers Poisson arrivals (M)
Customer being served
Lq = length of queue
Ls =length of (# of customers in) system
Length in System (Ls) =
Time in System (Ws) =
In an effort to maximize efficiency, the manager of the airport tried to get the average time per take off to equal the time between arrivals. What will happen?