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Jan Mainz, The National Indicator Project and Aarhus University. DEFINITIONS. Indicators provide a quantitative basis for clinicians, providers, organisations and planners aiming to achieve improvement in care and the processes by which patient care is provided. (ISQua, Melbourne 1999)Indicators are quantitative measures that can be used to monitor and evaluate the quality of important governance, management, clinical, and support functions that affect patient outcomes. (Joint Commission, 9462

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