Lettings and Management Services - Paul O'Shea Homes

1. Lettings and Management Services

2. about Paul O’Shea Homes offer a comprehensive level of lettings & property management services to Landlords. With over 20 years local agency experience, the company prides itself in being professional and friendly with a small dedicated team to assist throughout the process. There is so much to think about when it comes to renting your property, especially with the constant changes in legislation. We understand you have limited time to manage your property which is where we come in to take the headache away. Our lettings team look after and manage a diverse range of properties and have an excellent knowledge of the local market. We know exactly where to place your property in order to guarantee maximum exposure and attract the right attention. We have a database full of suitable, fully vetted applicants looking to rent. We will support you all the way from your free property valuation to full management of your property, and everything in between! Our agents are fully up to date with the latest legislation and are compliant, leaving you assured you are in good hands and that your property and tenancies will be dealt with in a professional manner. Full referencing checks are carried out on all prospective tenants for peace of mind that your property is in good hands. During each tenancy we will carry out regular inspections to ensure the property is being kept in good condition. Paul and his team are true professionals. Always going the extra mile and my engagement to date has been second to none. Their experience in both managing traditional buy to let’s and more complex HMO housing set ups was the main reason why I moved my portfolio to Paul and his team. Not only have they delighted me, but I also have very happy tenants which means they stay longer in my properties! Keep up the great work Paul O’Shea Homes - Richard Dupoy, Medway

3. Meet Our Agents Paul O’Shea Adam Wright Siobhan Keating Grace Cridland Poppy Bayliss Director Director Office Manager Property Manager Negotiator poppy@paul-oshea.co.uk grace@paul-oshea.co.uk paul@paul-oshea.co.uk siobhan@paul-oshea.co.uk adam@paul-oshea.co.uk Tel: 020 8681 7000 Email: lettings@paul-oshea.co.uk

4. Areas We Cover Croydon South Croydon East Croydon Selsdon Coulsdon Purley East London South London Reading Gillingham Chatham Maidstone Rochester and surrounding areas

5. Our Services We offer four different types of rental services for landlords, tailored to each landlord depending on their situation. Full Management Rent Collection Let Only HMO Management

6. Full HMO Management Management Let Only Rent Collection Free valuation Marketing advice ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Professional photography & floorplan Marketing of the property (our website, SpareRoom, OnTheMarket, Facebook, Instagram, Zoopla, Rightmove, To-Let Boards) Accompanied viewings Negotiation of offers Both in house & external referencing company checks Collection of 1st months’ rent and deposit Organising initial repair issues, cleaning or certificates Organising the inventory and check in Landlord Licence Application HMO Licence Application Registering and protecting deposit into DPS scheme Serving required prescribed information Collection of monthly rent and chasing arrears / payment to landlord Contacting utilities to advise of change of tenants Organising annual certificates/safety checks Organising and liaising on tenancy renewals Bi-annual inspections Out of hours emergency helpline Dealing with all tenancy related issues and queries Serving of notices plus assistance with any eviction processes Arranging final check out inspection Creation of House Rules Arranging regular cleaning of the communal areas Arranging monthly fire alarm checks Organising renovation works to convert property to HMO – including decoration, furnishing, utensils, fire blankets, etc. ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

7. Why Choose Our Goal is to Find the Ideal Tenant – We Have ZERO Rent Arrears! * All applicants are fully vetted before viewings, then again at the offer stage. We use an independent company to carry out referencing checks, as well as taking these in house and carrying out a full and comprehensive check of tenants’ documents. We don’t accept basic check box exercises to deem a tenant suitable for your property – we think outside of the box and treat any application like we would be renting our own house. Our Agents are Members of ARLA Propertymark Our staff are either fully qualified in Residential Lettings & Property Management or in training to be. We are notified of any changes in legislation and have access to ARLA’s legal helpline – ensuring we are up to date and compliant. We Pride Ourselves on Our Reputation As an independent lettings agent in the industry, we pride ourselves on delivering a bespoke service to our clients. We are proud of the rapport we have built with each individual landlord and tenant. Fast Informative Responses and Quick Rent Payments Our clients often comment on how quick we are to respond to their emails and how informative and thorough we are – which is all part of the brilliant service Paul O’Shea Homes offer. We do a daily Monday – Friday rent payment run from our system, meaning you won’t be waiting long for your rent and will receive the next working day upon receipt. *Accurate as of December 2019

8. Frequently Asked Questions Q. Do I Need to Tell My Mortgage Lender if I Want to Rent My Property? Q. How Much Can I Rent My Place For? A. Many factors are considered when we access the rental value. The best way to give you a price is if we come to your property and do a free, no obligation valuation. A. Yes! They may impose special conditions, and you will need their permission before you can rent your property to tenants. Q. What Are Your Fees? Q. Why Should I use you to Manage my Property? A. This depends on the level of service you require as we offer four different levels of lettings services. All our fees are available to download via our website paul-oshea.co.uk. Q. Can I Rent My Place as a House In Multiple Occupancy (HMO)? A: With our full management service it gives you more time to relax and do the things you need to be getting on with. Things like rent chasing, deposit disputes and arranging repairs are handled by us. It gives you that distance between the Tenants. Q. Do I Need an Inventory? A. There are some additional safety standards and the local council will also have some requirements however, our team can manage this for you. A: It is extremely recommended. Without an inventory/check in report, it is very difficult to claim any damages from the Tenant’s deposit when they vacate. You must see the inventory as "evidence".

9. Registered Address: Airport House, Purley Way, Croydon, Surrey, CR0 0XZ Tel: 020 8681 700 Email: lettings@paul-oshea.co.uk