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Effective Internal Helpdesk Ticketing Software For Employees

We provide HR helpdesk software to help employee problems and can resolve them on the software itself. To know more, visit our website and consult us. https://portstay.com/hr-ticketing-software

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Effective Internal Helpdesk Ticketing Software For Employees

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  1. Portstay All-in-one Collaboration Software portstay.com

  2. Workplace Software – Cloud OfficeAll-in-one cloud software connects all the Offices, Employees, Teams, Managers & CXOs User Roles Enterprise Software • Sales & Marketing CRM • Customer Support • IT Team • Operations • Human Resource • Workplace – Internal Helpdesk • Users/Employees – All Department • Managers – All Department • Director/CXOs or VPs – Global Access • IT Team Engineers/Agents • Customer Support Engineer/Agents • Workplace Admin Collaboration Features • Teams, Groups, Business Units & Workplace Messages • Chat Messages • Status report & Meeting minutes • Time Off & Calendar • Others – All other department Users

  3. Cloud Office – Connect All ABC Inc. Branch office-2 ABC Inc. Head office ABC Inc. Branch office-1 CEO Vice President Director Director Director Director Director Vice President Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Support Support IT Team Operations Support Sales & Marketing Sales & Marketing HR Sales & Marketing IT Team Team Team

  4. Portstay – Discover All-in-one Benefits Create Workplace • Head Office – One Workplace creation allowed • Branch Offices – Unlimited Branch Offices creation allowed Discover & Join Workplace • Employees shall discover Workplace – All their offices around the world • Employees shall Join one Workplace securely, where he/she employed Select Work Profile • Customer Support, Sales & Marketing, Operations, IT Team & Human Resource Join Team (or) Add Agent • Employees Join Manager’s team respectively – CRM, Operations & Human Resource • Add Customer Support & IT Team employees as Agent by Manager Teams, Ports Channel & Chat Message • Team Messages, Ports Channel Message to Groups & Workplace Messages • Chat with Team Members, Managers & others in the office Business Unit & BU Messages • Create Business Unit by Director/CXO’s • Employees/Manager’s can Join Business Unit to Send/Receive messages

  5. CRM – Database

  6. CRM – Detail view

  7. CRM – Notification

  8. Customer Support – Tickets

  9. Customer Support – Detail view

  10. Customer Support – Agent On-boarding

  11. IT Team – IT Tickets

  12. IT Team – Tickets Detail view

  13. IT Team – Asset Manager

  14. IT Team – Change Management

  15. IT Team – Agent On-boarding

  16. Operations

  17. Human Resource

  18. Workplace – Internal Helpdesk

  19. Director/CXOs Dashboard

  20. Company – Dashboard

  21. Chat Messages

  22. Messages – Teams & Ports Channel MessagesWorkplace Message & Business Unit Message

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