Download
1 / 2
20 likes | 37 Views
Tesco is one of the largest supermarkets in the United Kingdom. It has a wide variety of products, ranging from food and drink to electricals and homeware. In recent years, Tesco has expanded its reach beyond brick-and-mortar stores by investing heavily in eCommerce. In this blog post, we'll take a look at Tesco's eCommerce operations and see how they stack up against the competition.<br>
E N D
Everything You Need to Know About Tesco Everything You Need to Know About Tesco eCommerce eCommerce Tesco Tesco is one of the largest supermarkets in the United Kingdom. It has a wide variety of products, ranging from food and drink to electricals and homeware. In recent years, Tesco has expanded its reach beyond brick-and-mortar stores by investing heavily in eCommerce. In this blog post, we'll take a look at Tesco's eCommerce operations and see how they stack up against the competition. Tesco's eCommerce Operations Tesco's eCommerce Operations Tesco offers a wide range of products through its website, tesco.com. Customers can purchase items online and either have them delivered to their home or pick them up in-store. Tesco also offers a click-and-collect service, which allows customers to order items online and then pick them up at a local Tesco store. Tesco's eCommerce operations are powered by a platform called Hybris, which is provided by SAP. Hybris is a feature-rich eCommerce platform that enables businesses to sell their products online through multiple channels, including websites, mobile apps, and marketplaces like Amazon and eBay. In terms of fulfillment, Tesco uses a mix of direct delivery and third-party logistics providers (3PLs). For example, orders placed on tesco.com are fulfilled byTesco Direct, which is Tesco's own fulfilment arm. Orders placed through third-party platforms like Amazon and eBay are fulfilled by 3PLs such as DPD and Hermes. Tesco's Fulfillment Network Tesco's Fulfillment Network Tesco has invested heavily in its fulfillment network in recent years. In 2016, Tesco opened two new fulfilment centres in the UK, one in Daventry and one in Rugby. These two centres are dedicated to fulfilling online orders for grocery items. In addition to these two centres, Tesco also operates four other fulfilment centres across the UK that fulfill non-grocery items such as clothing and electricals.
One of the biggest challenges facing Tesco is delivery times. Due to the perishable nature of grocery items, Tesco must deliver orders within a certain time frame to ensure that the food stays fresh. To meet this challenge, Tesco offers both same-day and next-day delivery services for groceries ordered online. For example, customers in London can order groceries online before 10am and receive them by 6pm that same day. Customers outside of London can order before 10am and receive their groceries the next day between 5pm and 7pm. To further improve delivery times, Tesco is testing out a new service called ExpressLane that allows customers to order groceries online and then pick them up at a local Tesco Express store within an hour. ExpressLane is currently available at 50 stores across London and the South East of England. Conclusion: Conclusion: Overall, Tesco is doing a great job with its eCommerce operations. It has invested heavily in its fulfillment network and offers customers several convenient delivery options, including same-day and next-day delivery for groceries ordered online. The company is also testing out a new service called ExpressLane that allows customers to pick up their groceries within an hour at a local Tesco Express store. However, delivery times could still be improved as some competitor retailers are able to deliver orders within 2 hours or less .
