Creating a Culture of Patient Safety. WVU Department of Family Medicine RCB HSC- Eastern Division Konrad C. Nau, MD. We work in a complex environment. We know that error happens. We know that patient safety is the bedrock of quality care. Institute of Medicine: Quality Care.
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WVU Department of Family Medicine
RCB HSC- Eastern Division
Konrad C. Nau, MD
Institute of Medicine: Quality Care
individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions
“STEEEP” Framework outlined by the Institute of Medicine (“IOM”)
Two fundamental questions guide us, as a world-class
academic family medicine center, and in this order:
1.How can we help the patient?
2.In doing so, what can we learn?
Click here to report an occurrence (a.k.a. variance or incident) anonymously. You do not need a User ID or Password to do this. Please assist us in creating a safer healthcare environment for the customers we serve
% Strongly Disagree/ % Neither % Strongly Agree/
RIndicates reversed-worded items.
NOTE: The item letter and number in parentheses indicate the item’s survey location.
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