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Computer-based Training. Slides Prepared by Corey Smith. Overview. What is Computer-based Training? Will Computer-based Training work for me? How does it work? Advantages and Disadvantages Cornhill Insurance Summary. What Is Computer-based Training (CBT). Courseware

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Computer-based Training


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    1. Computer-based Training Slides Prepared by Corey Smith

    2. Overview • What is Computer-based Training? • Will Computer-based Training work for me? • How does it work? • Advantages and Disadvantages • Cornhill Insurance • Summary

    3. What Is Computer-based Training (CBT) • Courseware • Specific computer software used for instructional purposes • CMI vs. CAI

    4. Generic Vs. Authored • Generic CBT • Pre-produced software focused on specific topics • Authored CBT • Blank notebook

    5. Will CBT Work for Me? • Running out of space to store training manuals? • Spending too much on distance learning? • Training staff running low? • Is quality of training slacking? • High employee turnover?

    6. What Do I Need? • What do my employees need to know? • What do they need to be able to do? • What existing knowledge do they know prior to training?

    7. How Does It Work? • Simulations • Interactivity • Testing • Bookmarks • Database • Customization

    8. How Does It Work? • Simulations • Customer-employee situations • Military simulations • Nuclear meltdowns

    9. How Does It Work? • Interactivity • Performance-based not knowledge- based • “Driving a car” • End of section quizzes • Straight Shooter* * Rothfeder, Jeffery

    10. How Does It Work? • Testing • Pretests evaluate existing knowledge • Training focuses on subsequent deficiencies • Self-test questions throughout program • Post-tests

    11. How Does It Work? • Bookmarks • Work automatically saved • Stop and start at will • Return to exact position for a refresher

    12. How Does It Work? • Database • Course management • Training/retraining dates • Progress checked • Standard progress and result reports • OSHA

    13. How Does It Work? • Customization • Generic programs can be tailored • Video, graphics, etc., can be added at will

    14. Advantages • Availability • Pace conformance • Reduce training costs • Consistence

    15. Advantages • Language flexibility • Cut classroom/storage space • Fewer staff off floor at once • Documentation

    16. Disadvantages • High initial cost • Computer availability • Impersonal learning environment

    17. Cornhill Insurance* • Background • 160 IT professionals = variation of technologies and systems • Continuous updating • Personal and technical skills required • Current system too costly • Pace conformance is necessity * Insurance Systems Bulletin

    18. Cornhill Insurance* • Implementation • CBT Systems agreement entitles Cornhill to 200 courses • Course units increase 300% (CBT and Classroom) • Training budget remains same • Courses accessed directly from personal computers * Insurance Systems Bulletin

    19. Cornhill Insurance* • Implementation • Audit report production • Cost-effective and flexible • Simple updating * Insurance Systems Bulletin

    20. Exercise • Divide into groups • List company training problems • Compare to brainstorming questions • How are problems solved by CBT?

    21. Summary • Cost effectiveness and flexibility outweigh disadvantages • CBT is the wave of the future • Web-based training

    22. Bibliography 1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.NPN: National Petroleum News. V89n12. Nov 1997. P 40-42 2. Meagher, Michele. “Computer-based Training”. Executive: The Management JournalOf Credit Union Professionals. V29n1. Spring 1989. P 12-14 3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”. Training: The Magazine of Human Resources Development. Sept 1985. P C6 – C28 4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”. Nursing Homes. v46n6 Jun 1997. P 101-102 5. Rothfeder, Jeffery. “Computer-based Training”. Forbes. V1n1 (Executive Edge Supplement).Sept 1998. P 34 6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT Group Shows Strong Growth As It Makes Its Impact With Big Companies”. Informationweek. N615. Jan 27, 1997. P 140

    23. Bibliography 7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”. Professional Safety. V44n6 Jun 1999. P 30-33 8. Puttre, Michael. “Computer-based Training Keeps MEs Current”. Mechanical Engineering. V116n5 May 1994. P 70-74 9. MacLeod, Marilyn. “Improving Education Through Computer-based Training”. Nursing Management. v25n7. July 1994. P 86-88 10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”. Personnel Administrator. v301n2. Feb 1985. P 25-35 11. Heck, William C. “Computer-based Training – The Choice Is Yours”. Personnel Administrator. Feb 1985. P 39-46 12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive Learning Experience”. Occupational Health & Safety. V61n12. Dec 1992. P 50,59