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Computer-based Training. Slides Prepared by Corey Smith. Overview. What is Computer-based Training? Will Computer-based Training work for me? How does it work? Advantages and Disadvantages Cornhill Insurance Summary. What Is Computer-based Training (CBT). Courseware

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computer based training

Computer-based Training

Slides Prepared by

Corey Smith

overview
Overview
  • What is Computer-based Training?
  • Will Computer-based Training work for me?
  • How does it work?
  • Advantages and Disadvantages
  • Cornhill Insurance
  • Summary
what is computer based training cbt
What Is Computer-based Training (CBT)
  • Courseware
    • Specific computer software used for instructional purposes
    • CMI vs. CAI
generic vs authored
Generic Vs. Authored
  • Generic CBT
    • Pre-produced software focused on specific topics
  • Authored CBT
    • Blank notebook
will cbt work for me
Will CBT Work for Me?
  • Running out of space to store training manuals?
  • Spending too much on distance learning?
  • Training staff running low?
  • Is quality of training slacking?
  • High employee turnover?
what do i need
What Do I Need?
  • What do my employees need to know?
  • What do they need to be able to do?
  • What existing knowledge do they know prior to training?
how does it work
How Does It Work?
  • Simulations
  • Interactivity
  • Testing
  • Bookmarks
  • Database
  • Customization
how does it work8
How Does It Work?
  • Simulations
    • Customer-employee situations
    • Military simulations
    • Nuclear meltdowns
how does it work9
How Does It Work?
  • Interactivity
    • Performance-based not knowledge- based
    • “Driving a car”
    • End of section quizzes
    • Straight Shooter*

* Rothfeder, Jeffery

how does it work10
How Does It Work?
  • Testing
    • Pretests evaluate existing knowledge
    • Training focuses on subsequent deficiencies
    • Self-test questions throughout program
    • Post-tests
how does it work11
How Does It Work?
  • Bookmarks
    • Work automatically saved
    • Stop and start at will
    • Return to exact position for a refresher
how does it work12
How Does It Work?
  • Database
    • Course management
      • Training/retraining dates
    • Progress checked
    • Standard progress and result reports
      • OSHA
how does it work13
How Does It Work?
  • Customization
    • Generic programs can be tailored
    • Video, graphics, etc., can be added at will
advantages
Advantages
  • Availability
  • Pace conformance
  • Reduce training costs
  • Consistence
advantages15
Advantages
  • Language flexibility
  • Cut classroom/storage space
  • Fewer staff off floor at once
  • Documentation
disadvantages
Disadvantages
  • High initial cost
  • Computer availability
  • Impersonal learning environment
cornhill insurance
Cornhill Insurance*
  • Background
    • 160 IT professionals = variation of technologies and systems
    • Continuous updating
    • Personal and technical skills required
    • Current system too costly
    • Pace conformance is necessity

* Insurance Systems Bulletin

cornhill insurance18
Cornhill Insurance*
  • Implementation
    • CBT Systems agreement entitles Cornhill to 200 courses
    • Course units increase 300% (CBT and Classroom)
    • Training budget remains same
    • Courses accessed directly from personal computers

* Insurance Systems Bulletin

cornhill insurance19
Cornhill Insurance*
  • Implementation
    • Audit report production
    • Cost-effective and flexible
    • Simple updating

* Insurance Systems Bulletin

exercise
Exercise
  • Divide into groups
  • List company training problems
    • Compare to brainstorming questions
  • How are problems solved by CBT?
summary
Summary
  • Cost effectiveness and flexibility outweigh disadvantages
  • CBT is the wave of the future
    • Web-based training
bibliography
Bibliography

1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.NPN: National Petroleum News. V89n12. Nov 1997. P 40-42

2. Meagher, Michele. “Computer-based Training”. Executive: The Management JournalOf Credit Union Professionals. V29n1. Spring 1989. P 12-14

3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”. Training: The Magazine of Human Resources Development. Sept 1985. P C6 – C28

4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”. Nursing Homes. v46n6 Jun 1997. P 101-102

5. Rothfeder, Jeffery. “Computer-based Training”. Forbes. V1n1 (Executive Edge Supplement).Sept 1998. P 34

6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT Group Shows Strong Growth As It Makes Its Impact With Big Companies”. Informationweek. N615. Jan 27, 1997. P 140

bibliography23
Bibliography

7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”. Professional Safety. V44n6 Jun 1999. P 30-33

8. Puttre, Michael. “Computer-based Training Keeps MEs Current”. Mechanical Engineering. V116n5 May 1994. P 70-74

9. MacLeod, Marilyn. “Improving Education Through Computer-based Training”. Nursing Management. v25n7. July 1994. P 86-88

10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”. Personnel Administrator. v301n2. Feb 1985. P 25-35

11. Heck, William C. “Computer-based Training – The Choice Is Yours”. Personnel Administrator. Feb 1985. P 39-46

12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive Learning Experience”. Occupational Health & Safety. V61n12. Dec 1992. P 50,59

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