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Beyond the Traditional PBX Your Journey to Unified Communications with Mitel Communications Director

Mitel Driving New Approaches to Growth. CapEX Reduction. . Future Proof. Fall 2004. Transition from TDM PBX switching to IPReal Time O/S to Open O/S (Linux)Support for Industry std Server HW (SUN, IBM, HP)Development of SW based call control platform (MCD)Virtualization leadership (MiCD). TDM to VOIP.

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Beyond the Traditional PBX Your Journey to Unified Communications with Mitel Communications Director

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    1. Beyond the Traditional PBX Your Journey to Unified Communications with Mitel Communications Director

    3. Mitel Business Communications Leadership Developing the Future

    4. Access to a myriad of “value add” applications

    5. Unified Communications Infrastructure - 3300 ICP

    6. Mitel 3300 ICP – Your Platform of Choice

    7. Mitel Communications Director – Your Platform of Choice

    9. Mitel’s Market Leadership in Delivering Software Solutions Mitel Virtual Appliance Schedule: Available – Mitel Communications Director (MCD) Apr 2010 – Mitel Application Suite (MAS)

    10. Mitel Virtualized Applications – The Next Step… Real Time Voice Applications Mitel Communications Director software Contact Center Solutions w/RealTime components MAS-Nupoint MAS-AWC Mitel Border Gateway / Teleworker “Virtual Appliance” Delivery Model Engineering Guidelines / Best Practices Leverage VM Management Tools – Disaster Recovery, Resource Mgmt, High Availability

    11. Desktop and Applications

    12. Mitel Desktop Portfolio

    13. Modules and Accessories

    14. New! IP DECT Stand and 5610 Cordless Handsets Phone Stand that provides DECT Cordless Basestation for SIP Cordless Handsets Supports up to 8 handsets per phone stand Full featured Cordless Handset 128 x 128 Colour Display Full dial pad & navigation keys / soft keys Speakerphone 9 Polyphonic Ring Tones Distinctive Ring based on CLID Speed Dials, Call Log, Phone Book Integration with Deskphone via Dynamic Extension Supported on Mitel 5312 / 5324 / 5320 / 5330 / 5340 / 5360

    15. Integration with Mitel Communication Director (MCD) MCD Features on IP DECT handsets Features are available via GUI on 5603 / 5604 Transfer / Conference Hold / Retrieve Call Reject Call Back Call Park Call waiting / Retrieve Call Forward (Unconditional/Busy/OOS) Do Not Distub Distinctive Ring Tones (Int/Ext/Call Back) Call Display (Called and transferred) Voicemail box soft key can dial mailbox Voice Paging Personal Ring Groups

    16. Bluetooth Module / Handset Target = Q3 CY2010 Preview Personal Area Mobility 3rd Party Bluetooth Headset Support (i.e. Jabra, Plantronics, Nokia, Motorola, etc) Multi-use headset support (i.e. answer cell phone & desk phone from the same headset) Bluetooth Cordless Handset (same features as existing DECT Handset) Bluetooth Class 2 range – 10 Meters Bluetooth Presence Detection Determines when you are present by detecting Bluetooth Interface in your Cell Phone Drives UCA Smart Status – change call routing based on presence status Auto Hotdesk login / logout as you enter / leave your office

    17. More 5360 HTML Applications Target = Q3 CY2010 Preview Mitel 5360 Slideshow Viewer – Bundled with AWC Plug-in for MS Powerpoint that enables presentations to be viewed on 5360 IP Phones User or presenter driven slide navigation on remote 5360’s Mitel 5360 World Clock – Free! View local time for up to 6x geographic locations

    18. 5550 IP Console Release 4.0 Target = Q2 CY2010 Preview MS Calendar Integration View of destination’s schedule Call Handling Toolbar Operate without the TKB Transfer Assistant Optimization Dialing Correction Correct numbers while dialing Quick Transfer/Answer Increase operator efficiency Windows 7 Support (Without OCS) DND Across Cluster Support

    19. Energy Comparison a 1000 User System *minimum power consumptions applied as phones are idle 80% of the time

    20. Mitel Customer Interaction Solutions Simple contact center with an extremely low total cost of ownership Based on hunt/ring groups, with some cross team visibility, reporting and PIM integration Supports email in addition to voice Component of Mitel Application Suite

    21. Messaging Choice - NuPoint UM Family

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