Why Business Should Rely on Salesforce CRM in 2022

1. Why Business Should Rely on Salesforce CRM in 2022 Salesforce CRM has been ranked as the no.1 CRM application based on IDC 2021 H1 Revenue Market Share Worldwide eight times in a row. This data from IDC shows that more and more businesses are channeling the power of Salesforce to connect with their employees, partners, and customers to succeed in the digital-first world. The pandemic has altered the way the business operates and has accelerated digital transformation at such a pace that businesses can no longer rely on traditional means of customer service. Today, businesses of all sizes across all industries need modern technological systems to navigate through the digital-first world and to deliver in real-time. Salesforce CRM provides them the much-needed digital-first ready platform that helps businesses deliver seamless experiences while streamlining many complicated business processes.

2. So in this blog, we, as a Salesforce Implementation Consultant helping businesses succeed with salesforce will share the reasons why Salesforce is considered the need of the hour for businesses across all industries. So let’s begin! Deliver on customer expectations The rise of digital platforms has elevated customers’ expectations more than ever. 80% of customers say the experience provided by a company to its customer matters equally as much as its products or services do. With more and more avenues opening up to customers, it is extremely essential for today's businesses to keep up with the changing behavior and connect with their customers in real-time. Salesforce CRM makes it possible to cater to your customers in the best way ever by opening doors to seamless automation and advanced functionalities. The intelligent insights driven by AI-powered tools in Salesforce provides detailed information about your customer for you to make informed decisions and provide personalized services to them. After all, the success of a business largely rests on delightful customer experiences. Surely, Salesforce Service Cloud Implementation helps you deliver meaningful and pleasant customer experiences with its future-ready tools. Team Collaboration The hybrid or remote work model is the new face of operational architecture. In this work from anywhere model, businesses need to stay connected with their customers, employees, partners, and third-party vendors to drive success from anywhere. Real-time connectivity with real-time visibility of data enhances employee experience helping organizations to be more productive and scalable. With the combined capabilities of Salesforce and Slack, businesses can create a digital HQ enabling their employees, customers, and cross-functional teams to connect and collaborate on various concerned issues practically from anywhere. They can also connect their everyday used apps within their pre-existing workflows.

3. Thus, your Marketing, sales, commerce, and service team can work together seamlessly without worrying about siloed information. Closing deals faster Salesforce’s flagship product, Sales Cloud, is the most popular product of Salesforce. In fact, Salesforce Sales Cloud Implementation accounted for 24.42% ($5.19 billion) of Salesforce’s total annual revenue of $21.3 billion in 2021. Sales Cloud is widely used by businesses to optimize their sales processes, and empower reps with efficient tools to close deals faster. Managers use Sales Cloud tools to design efficiency-boosting workflows and approval processes after getting a unified view of customers from this tool. Also, the CRM automation feature in Sales Cloud helps businesses find new customers and close deals faster from anywhere and thus grow their accounts. As Salesforce releases new products and updates in its different release cycles, Sales Cloud also got new features in the recently released Spring 22 release. The newly added feature, Revenue Intelligence in Sales Cloud, enables leaders to improve their forecast accuracy, coach reps, monitor deal health, and drive revenue growth using intelligent insights driven by Einstein. Hence, it is understood that in today’s selling landscape, it is more important than ever to monitor the deal’s health and pivot go-to-market strategies faster. Undoubtedly, Sales Cloud can be your all-in-one CRM solution that helps close deals faster and achieve success from anywhere. Build apps on PaaS solution For starters, The Platform as a Service(PaaS) is a model that allows businesses to develop applications without having to maintain on-premises hardware and software infrastructure in their organization. Many companies across different industries have adopted the Salesforce platform as their Paas solution. Essentially, the Salesforce Platform is a true PaaS solution that helps businesses build custom apps with low code or no code. Even if you are not a coder, you can create apps to automate business processes or help customers with specific information using the drag and drop functionality.

4. And if you happen to be a developer, you can build custom apps in your preferred language on this platform. What more? You can deploy your created apps on any mobile device, tablet, or web and connect them to any nearby data source. The Salesforce platform built on security and trust allows seamless integration of disparate systems and data sources with services led by API. Unlock CRM success with Salesforce Implementation Consultant Though Salesforce is a very user-friendly platform, yet for deploying the CRM you might need the expertise of a proficient Salesforce Implementation Consultant. The reasons for delegating Salesforce Consultants for CRM adoptions are ● With their extensive knowledge of the Salesforce domain, Salesforce functional consultants can help in choosing the right editions, products, and apps to fit your unique business needs. Their adept implementation and optimization strategies can help businesses witness improved ROI. ●

5. ● They assist in user adoption after implementation with consistent support to provide maintenance and address future issues. Outsource Salesforce, with its vast knowledge of the Salesforce architecture, is a trusted name in Salesforce Consultation. We specialize in delivering agile and outcome-driven Salesforce services with innovative and budget-friendly solutions. The benefits of working with us are ● ● ● ● ● ● Steady Adoption Assistance Economical Pricing, Pay as you go, model Complete Data Protection Sustainable Scaling Excellent post-implementation Support Prior cost estimation with our unique Project Estimator app. Final Thoughts Salesforce scores major brownie points for many of its features and functionalities. For instance, Salesforce is a very easy-to-use platform with robust features covering all that is required to succeed in business, Apart from that, it is highly scalable, and its customizability factor allows it to modify and adapt to the changes in the future. Plus, to cater to every vertical of business, Salesforce has various products with powerful features. For example, it has the Sales Cloud for monitoring sales activities, Service Cloud for delivering best in class customer support, Pardot and Marketing Cloud for building one-o-one customer journeys and driving sales, and Analytics to derive intelligent insights for an in-depth understanding of data.

6. Since its inception, Salesforce has evolved from the first cloud-based CRM software to a PaaS provider, helping businesses succeed in strengthening customer relationships and driving growth. As the world enters into a new digital-first space, Salesforce is here to help businesses succeed in the digital-first world with its innovative and future-ready solutions. Hence, it can be safely said that Salesforce is indeed the need of the hour! So, If you are also willing to adopt Salesforce for your business, get in touch with our Salesforce expert at Outsource Salesforce for the most efficient Salesforce Implementation services around! Let's get started with a demo! ****************************************XXXXXXXXXXXXXXXX*************************************