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Get the best professional HR Management course in Dubai and Abu Dhabi.
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CERTIFICATION IN PROFESSIONAL HUMAN RESOURCE MANAGEMENT COURSE DURATION: 30 HOURS
TABLE OF CONTENTS INTRODUCTION 3 WHO SHOULD TAKE THIS COURSE? 4 WHY SHOULD YOU TAKE THIS COURSE? 4 COURSE BREAKDOWN 5-9 CONTACT 10 2
INTRODUCTION NADIA Global provides world-class training programs and certified courses for professionals who wish to grow their skill sets and enhance their work performance. Our training programs are designed keeping customization in mind, catering to your immediate business needs and self-development, which will help you achieve your goals and capture success faster. Our soft and business skills development programs will assist you to build-on your motivation and accelerate your growth professionally while developing sound industry knowledge required for achieving new frontiers in your career. We are experts in the design, development and facilitation of structured courses that deliver a 100% success-rate. WHY NADIA GLOBAL TRAINING? CERTIFIED & ACCREDITED SELF OR GROUP COURSE SCHEDULES ACTVET & KHDA Availability of one-on-one or group training. EXPERT INSTRUCTORS Our trainers have more than 10 years of experience. EASY ACCESS Our Training Institutes are located in prime locations in Dubai & Abu Dhabi. CUSTOMIZE & COST EFFECTIVE Our programs are designed to suit our client's requirements. VIRTUAL & IN-CLASS LEARNING Flexibility to select how to take your training. OUTSTANDING FACILITIES & RESOURCES Created for effective learning and development. 3
WHO SHOULD TAKE THIS COURSE? EXPERIENCED HR PROFESSIONALS Individuals who are keen to upgrade their career knowledge. OFFICE MANAGEMENT & ADMINISTRATION Individuals looking to build a long-term career in HR and aspiring to take on a managerial role. Those responsible for talent management and HR operational delivery of recruitment, appraisal management and L&D. HUMAN RESOURCE PRACTITIONERS Individuals looking to ensure the best use of money for the organisation need to understand the fundamentals of HR. FINANCE PROFESSIONALS WHY SHOULD YOU TAKE THIS COURSE? Boosting your hiring opportunities in a competitive market. Distinguishing yourself as an expert on the field. Increasing the chance to earn more due to gaining your certification. Learn in a 40 year old institute with HR and Recruitment expertise. 4
COURSE BREAKDOWN FUNDAMENTALS OF HR MANAGEMENT 1. HR Functions • HR Forecasting & Strategic Planning • Recruitment & Selection • Learning & Development • Performance & Talent Management • Reward & Recognition, Employee Engagement • Compensation and Benefits • Employee Relations • Health, Safety and Security • HR Research & Analytics • HR Administration 3. HRBP (HR Business Partnering) • The role of HRBP • Challenges of HR Business Partnering • Future of HR Business Partnering PRACTICAL ADVANTAGE Project Work - Case Study on HR Business Partnering Samples - HR Forecasting and Budgeting 2. Common HR Challenges today LABOR LAWS & PEOPLE POLICIES 1. Employee Relation • Getting a work and residency permit process 5. Policy Formation • Common HR policies • Drafting policies • Reviewing & communicating policies 2. Individual Employment Contract • Limited contract • Unlimited contract 3. Severance Pay • Termination vs Resignation • Severance pay explained • Gratuity calculation steps • Other end of service PRACTICAL ADVANTAGE Project Work - Resignation policy draft Samples - HR Policies - Employee contracts 4. Updated Decree • Emiratization laws • Current decrees in discussion 5
COURSE BREAKDOWN RECRUITMENT 1. Manpower Planning • Objectives of Manpower Planning • Transformation based planning • Time-period based planning 2. The Recruitment Process • Job Market Research & Job Analysis • Job Descriptions • Recruitment Workflows • Internal & External Candidate Sources • Advertising • Applicant Tracking Systems (ATS) • Recruitment Stakeholder Management PRACTICAL ADVANTAGE Project Work - Manpower Planning Case Study - Creating a Job Description Samples - Job Description - Job Adverts SELECTION 1. The Selection Framework 2. Shortlisting • Steps for shortlisting 3. Interview • The six steps interview plan • Interview types • Interviewing mastery • Walk-in drive planning PRACTICAL ADVANTAGE Project Work - Shortlisting case study - Mock Interview - Drafting a Job Offer 4. Psychometric Testing • Cognitive ability tests • Personality test • Physical ability test • Job knowledge test • Work sample test Samples - Interview Questions Toolkit - Job Adverts - Psychometrics tests - Regret response format 5. Assessment or Selection Center 6
COURSE BREAKDOWN EMPLOYEE ONBOARDING & ORIENTATION 1. Employee Onboarding Steps 2. Objectives of Induction program 3. Responsibility for Induction • Human resource department • The line manager/ supervisor PRACTICAL ADVANTAGE Project Work - Probation Evaluation Case Study Samples - Welcome Comms - Induction Program Plan - Induction Program Sample 4. Induction program 5. Networking in Induction Program • Trial/probation period evaluation LEARNING AND DEVELOPMENT 1. Strategic Learning Programs 2. Training Needs Analysis (TNA) • Training Requisition • Skills Gap Analysis • Setting Training Objectives • Competency and Skill Mapping 3. Funding the Training Function • Cost/Benefit analysis of training • Training’s ROI PRACTICAL ADVANTAGE Project Work - Training requisition format - Skill Gap Analysis Survey Samples - Competency and skills map sample 4. Funding the Training Function • LMS vs LXP 7
COURSE BREAKDOWN PERFORMANCE & PEOPLE MANAGEMENT 1. Performance Measurement • Preparing KPIs • Leading and lagging indicator • KPIs vs OKRs • Performance Scorecard & dashboards • Performance Improvement Plans (PIP) • Personal Development Plans • Talent Grid • Succession Planning 3. Managing Employee Performance • Five Step Performance Process PRACTICAL ADVANTAGE 2. Performance Appraisal Methods • Graphic rating scale • Essay appraisal • Checklist scale • Critical incident appraisal • Ranking methods • Behaviorally Anchored Rating Scale (BARS) • Management By Objective (MBO) • 360 Degree Feedback/Appraisal Project Work - Case study of two companies - Performance Appraisal Discussion Mock - Talent Grid Plotting Samples - PDP Format - PIP Format - Talent Grid - Performance Appraisal Format Samples REWARDS & RECOGNITION AND EMPLOYEE ENGAGEMENT 1. Reward and Recognition Channels • Top-down recognition • Peer to peer recognition • Regular recognition • Informal employee recognition • Formal employee recognition 2. Employee Engagement • Employee Engagement Value Add • Levels of Employee Engagement • Employee Engagement Surveys • Employer Branding • Current Employee Engagement Trends PRACTICAL ADVANTAGE Project Work - Talent Grid Plotting - Drafting a Pulse Survey Project Work - Employee Rewards Examples - Employee Engagement Survey Samples 8
COURSE BREAKDOWN COMPENSATION & BENEFITS 1. Pay Structure • Internal & External Equity 4. Salary Surveys • Salary survey benefits • Compensation consultants and strategy • Salary Benchmarking 2. Payroll and Salary processing • Leave calculation • Paid leave • Unpaid leave • Sick leave • Maternity leave • Salary advance • Alternate compensation options • Pay Slips PRACTICAL ADVANTAGE Project Work - Salary Processing Case - Pay Slip Creation Project Work - Salary Processing Case - Pay Slip Creation 3. Wage protection system (WPS) • Requirements • Features – NADIA WPS corporate ORGANIZATIONAL EXIT 1. Employee Retention • Reasons for leaving • Why retain? • Cost of employee turnover • Employee retention methods PRACTICAL ADVANTAGE Project Work - Live Exit Interview with Retention Strategy 2. Employee Exit Processes • Exit interview • Termination • Layoffs and Reduction in Force (RIF) • Retirement • Handovers and Due Settlements Samples - Exit interview questions - Termination letter format BONUS CHAPTER: HR MEASUREMENT AND METRICS 1. HR Measures of Success 3. HR Analytics & MS PowerBI Dashboards 4. HR Business Review Reports 2. HR Scorecard Example PRACTICAL ADVANTAGE Samples - MSPowerBI HR Dashboards 9
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