Loading in 2 Seconds...
Loading in 2 Seconds...
Consulting Workshop: Case Study Interviews. Strategy/Organizational Performance Human Capital Deloitte Consulting LLP. September 16, 2005. CONFIDENTIAL AND PROPRIETARY. Introductions & Objectives Aaron Gutnick. Broad Dean Robert Duncan. Deloitte CEO Jim Quigley. Separated at Birth?.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Case Study Interviews
Strategy/Organizational Performance Human Capital
Deloitte Consulting LLP
September 16, 2005
CONFIDENTIAL AND PROPRIETARY
'the creation of value for organizations, through the application of knowledge, techniques and assets, to improve performance'.
The Institute of Management Consultants defines management consultancy as:
And the role of a management consultant as:
‘an independent and qualified person with experience in management and/or other specialized fields, who possesses the ability to provide a wider expertise than is available within a single organization.’
Consulting is essentially entrepreneurial in nature and project-based. A consultant often works with various levels of management, as well as with employees at all levels. Work activities for management consultants on team projects vary, but some common activities are:
We are business performance consultants – the alternative to the traditional strategy & technology firms.
Business Performance Consultants
Enterprise software vendors
(tailored professional services)
We work hand-in-hand with our clients to make their business run better in the most practical, sensible ways possible.
Strategy and Operations
We help clients make major strategic decisions and implement improvements to business operations.
Strategy & Operations
We help clients achieve exceptional business performance through their people by providing change, learning, human resources, and performance management services.
We help clients implement software packages that capture the information they need to make decisions and collaborate with other companies.
We help clients’ IT organizations solve business challenges through the integration of technology – as discrete services and comprehensive solutions.
We help clients manage their IT functions and business processes so they can focus on core competencies and hone competitive strengths.
DTCF combines the industry & financial service expertise of a bulge bracket I-bank with the high quality deal teams expected from a boutique firm.
The following topics will be covered during this segment of the workshop:
Any number of factors influence the interview process and strategy.
The level and type of preparation is different throughout the interview process.
On Campus Recruiter
To do well at your initial interview you will need to convince the interviewer you are technically qualified to do the job.
What is Behavior Interviewing?
Behavioral Style: “How did you go about deciding on your class project recommendation? How did you evaluate the alternatives?”
Behavioral Style: “Give me an example of then you had to deal with adversity. How did you resolve it?”
The case study interview provides the opportunity to employ structured thinking to reach logical and intelligent conclusions.
Craft a solution that is structuredAssessed Skill Sets
The purpose of the Case Study Interview is to assess diagnostic, analytical, and communication skills.
The style of case will drive diagnosis, analysis, and resolution to the case.
While interviewers have a variety of case styles to choose from, most cases may be grouped into one of three types.
Steps to take to increase chances of success.
Factors that can cost you the interview / job.
What are companies looking for in the case interview?
Cracking the case study requires a logical and methodic approach.
Understand the issue; ask clarifying questions as needed
Identify and test the underlying assumptions
State your null hypothesis
Select an appropriate analytical framework
Use the selected framework to identify key business issues
Summarize key issues and findings
Outline your final recommendation and the expected final results or impact
Porter’s 5 Forces,
(Strengths, Weakness, Opportunities, Threats)
7-S (Strategy, Structure, Systems, Style, Staff, Skills, Shared Values)
4 P’s (Price, Product, Place, Promotion)
3 C’s (Company, Competitors, Customers)
Profit = Revenue – Cost
Revenue = Price x Quantity
Cost = Fixed Costs + Variable CostsChoosing a Framework
Selection of an appropriate framework can provide a valuable tool with which to structure the approach to the case.
Each type of case may not fit neatly into a framework, but structure is always relevant.
The calculation case is designed to demonstrate logical thought processes and comfort working with numbers.
The problem case is the most complex as it requires diagnosis, analysis and development of a recommended course of action.
The probing case requires the candidate to work collaboratively with the interviewer to develop the case and it’s resolution
There are some general concepts that can help with all types of case interviews.
There are some common mistakes that candidates in a case study interview should seek to avoid.
“Practice makes perfect” and “there’s no time like the present”.