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Elton Mayo 1880 – 1949. Preview. Introduction to Mayo Early life (1880-1907) Academic Career in Australia (1907-1922) The Wonderful Opportunity (1922-1932) Fame and Fortune (1933-1939) War and Retirement (1939-1949) Mayo Mystique. Introduction.

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Presentation Transcript
preview
Preview
  • Introduction to Mayo
  • Early life (1880-1907)
  • Academic Career in Australia (1907-1922)
  • The Wonderful Opportunity (1922-1932)
  • Fame and Fortune (1933-1939)
  • War and Retirement (1939-1949)
  • Mayo Mystique
introduction
Introduction
  • One of the most celebrated social scientists of the age (legacy p221)
  • Internationally acclaimed (legacy p223)
  • Experiments provided new scientific foundations for management (leg 223)
  • Skilled and charming lecturer (225)
statement by fortune magazine 1946
Statement by Fortune Magazine 1946

Scientist and practical clinician, Mayo speaks with a rare authority that has commanded attention in factories as well as Universities. His erudition extends through psychology, sociology, physiology, medicine and economics, and his experience comes from a lifelong first –hand study of industry.

early life 1880 1907
Early Life 1880-1907
  • Childhood and family life
  • Influences of his family
    • Father – financial
    • Mother – work ethic
    • Siblings – medical careers
  • Turning point – London Working Men’s College
academic career in australia 1907 1922
Academic Career in Australia1907-1922
  • Influence of Professor William Mitchell
  • Marriage and Children
  • Moves and Career changes
  • New approach to industrial conflict (legacy p231 middle)
  • Influence of anthropologist Bronislaw Malinowski
the wonderful opportunity 1922 1932
The Wonderful Opportunity1922-1932
  • Move to the United States
  • Right place at the right time
  • Partnership with Beardsley Ruml of Rockefeller Foundation
  • Model of Labor Turnover (legacy 234)
  • Friendship with L.J. Henderson (235)
wonderful opportunity cont
Wonderful Opportunity Cont.
  • Hawthorne Studies (1927-1932)
    • Hawthorne Plant of Western Electric Company
  • Most famous part of the research
    • Six female employees – separate room
    • Expectation: production would vary in predictable ways
      • Example: More hours, fewer breaks would increase fatigue and lower production
surprise at hawthorne
Surprise at Hawthorne
  • Amazed researchers
    • No matter what they did, production went up!
  • Mayo’s conclusion
    • Changes in production were not attributed to changes in conditions
    • Instead attributed to:
    • Employees treated as special people
    • Involved in decisions
    • Improved morale
hawthorne effect
Hawthorne Effect
  • The mere act of showing people you are concerned about them spurs them to better performance
  • Widely used even today
results from hawthorne studies
Results from Hawthorne Studies
  • Discovery that workplaces are social environments
  • Within workplaces, people are motivated by much more than economic self interest
  • All aspects of industrial environment carry social value
  • Impact on Management Theory
    • Represent the beginning of the human relations movement in the study of management
criticisms of mayo and the hawthorne studies
Criticisms of Mayo and the Hawthorne Studies
  • Dispute about Mayo’s role in the Hawthorne Studies
  • Rejected as outmoded and simplistic
  • Argued that Mayo simply put together and applied existing Sociological theories and applied them to research
criticisms cont
Criticisms, Cont.
  • Borrowed concepts from Emile Durkheim
    • Founder of the French school of sociology
  • Mayo’s grasp of Durkheim’s work was poor
    • Only read one of hundreds of works by Durkheim
    • Read the original one work in French with a poor grasp of French
fame and fortune 1933 1939
Fame and Fortune 1933-1939
  • Peculiar Family Life
  • Most notable contributions to management theory emerge
  • Rockefeller Foundation Funding
war and retirement 1939 1949
War and Retirement 1939-1949
  • Personal and family crises
  • Works published
    • The Social Problems of an Industrial Civilization (1945)
    • Introduction to the Second Edition, The Human Problems of an Industrial Civilization (1946)
    • The Political Problems of an Industrial Civilization (1947)
    • Notes on the Psychology of Pierre Janet (1948)
the mayo mystique
The Mayo Mystique
  • His work and findings
  • Major criticisms of his work
  • Major contributions to management theory