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Mayo Clinic Transportation Program Mary Ann Morris Mayo Clinic Rochester, MN Two Vastly Different Needs Staff Commute a distance Choose to Drive (SCC) Use Mass transit Developed by Mayo Clinic Initially used commercial carriers Partnership with Rochester City Lines Mayo Clinic Parking

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mayo clinic transportation program

Mayo Clinic Transportation Program

Mary Ann Morris

Mayo Clinic

Rochester, MN

staff
Staff
  • Commute a distance
  • Choose to
    • Drive (SCC)
    • Use Mass transit
      • Developed by Mayo Clinic
        • Initially used commercial carriers
      • Partnership with Rochester City Lines
mayo clinic parking
Mayo Clinic Parking
  • 10,693 employee parking spaces (DT, SMH and shuttle lots)
  • 2082 patient parking spaces
  • Parking revenue - $3.8 Million/year
intercampus transportation
Intercampus Transportation
  • Transportation provided between all downtown clinic and hospital locations as well as Mayo Clinic remote locations
    • Six to twelve buses scheduled during workdays

4:30 AM – 12:30 AM depending on locations

    • Average 4000 riders/day
    • Cost to Mayo - $2.0 Million/year
public versus private
Public versus Private
  • Some routes were initially ‘private’ commuter routes
  • At times, we found patients/families needed to return to a relatively local community
    • No public transportation available
  • Business decisions
    • Service to patients
    • liability
public transportation
Dodge

Fillmore

Freeborn

Goodhue

Houston

Mower

Olmsted

Rice

Steele

Wabasha

Winona

Public Transportation

Service to the following Counties

cities and towns
Austin

Byron

Cannon Falls

Chatfield

Chester

Claremont

Dexter

Dodge Center

Dover

Elgin

Eyota

Fountain

Grand Meadow

Harmony

Hayfield

Inver Grove Heights

Kasson

Kellogg

Lake City

Leroy

Lewiston

Marion

Oak Center

Owatonna

Pine Island

Plainview

Preston

Racine

Cities and Towns

Reinckes Corner

Rochester

St. Charles

Spring Valley

Stewartville

Stockton

Twin Cities

Utica

Viola

Wabasha

Winona

Zumbro Falls

Zumbrota

public commuter routes
Public Commuter Routes
  • Average of 55 riders per bus
  • Cost to Mayo - $2.752 Million
  • Cost to employees - $192,000/year
park and ride information
Park and Ride Information
  • 5 locations
    • Wal-Mart North
    • Cub Foods
    • Bethel Lutheran Church
    • Shopko South
    • Chateau Theaters
  • 592 parking spaces
  • Cost to Mayo - $406,000
city transit
City Transit
  • Staff who live in the City of Rochester and utilize the bus pass program
    • cost to Mayo - $620,000
  • Approximately 4500 full and part-time riders
patient visitor needs
Patient Visitor Needs
  • Patient and Visitor Needs
    • Arrive by car (61.5% estimate based on drive distance of 250 miles to Rochester)
    • Arrive by Plane
      • Arrival in MLPS
      • Arrival at Rochester Int’l Airport
two vastly different needs13
Two Vastly Different Needs
  • Patient needs
    • Close parking
      • Visible to the destination
    • Clear directions from the roadway
collaboration
Collaboration
  • Patient needs
    • Local business support
      • “shuttles”
      • Cab company support
    • Specialized Services
      • From Nursing Homes, etc
      • Special Needs (physically and mentally)
challenges for patients
Challenges for Patients
  • Health Care in Rural Communities
    • Limited
    • Requires transportation to medical facility
    • Limited options for those without family support to provide transport
    • Limited options for those who need transportation support
challenges for healthcare
Challenges for Healthcare
  • Competition for qualified employees
  • Dual families, willing to commute if options are provided
  • Mayo Clinic took the route of creation:
    • most healthcare employers would not have the ability or resources to create and manage the complex infrastructure requirements
summary
Summary
  • Shared our Journey with Transportation
  • Reviewed the current status
  • Shared the Opportunities
  • Questions?