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Volunteer Information Pack for the long-term ESC project in Jordan
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Desert Bloom Volunteer Information Pack Welcome to Desert Bloom for Training & Sustainable Development! Thank you for choosing to volunteer with Desert Bloom! As a long-term volunteer, you will play a critical role in helping us empower vulnerable youth, promote sustainability, and drive positive social change. We are excited to have you join our team and are confident that this experience will not only be valuable to the communities we serve but will also contribute to your personal and professional development. This Information Pack is designed to guide you through your time with Desert Bloom, giving you all the information you need about our programs, values, and the support we offer our volunteers. Table of Contents 1.About Desert Bloom 2.Volunteer Roles & Responsibilities 3.Volunteer Benefits 4.Volunteer Code of Conduct 5.Useful Information About Jordanian Culture 6.Dress Code 7.Photography in Jordan: Guidelines and Considerations 8.Sensitive Topics to Approach with Care in Jordan 9.Mentorship & Support 10.Visa Information for Jordan 11.Health & Safety 12.FAQs 13.Contact Information 1. About Desert Bloom Desert Bloom for Training & Sustainable Development is a non-profit organization focused on creating opportunities for youth and marginalized communities. Our work spans various sectors, including education, social inclusion, environmental sustainability, and youth empowerment. Through EU-funded programs such as Erasmus Plus and the European Solidarity Corps, we provide training, workshops, and events that inspire positive action and community development. The story behind our name “Desert Bloom”
The name is inspired by the phenomenon of Desert Bloom where countless flowers blossom in the desert during the high-rainfall spring season.As the barren desert blooms, disadvantage people can flourish into their fullest potential.The name reflects our mission of cultivating the best in people, despite limited resources. Our Vision, Mission & Values We envision a world characterized by inclusive and sustainable communities, where everyone is empowered to actively contribute to the realization of a sustainable future. Our mission is to contribute to the three pillars of sustainable development: •People: Peace-building, social inclusion and intercultural understanding. •Planet: Nature protection and restoration •Prosperity: Skills development and economic empowerment. Core Values: Diversity & Inclusion: We value and empower everyone. Social Justice: We promote equality and opportunity for all. Innovation: We drive change through creative solutions. Community Service: We strengthen communities through volunteerism. Experiential Learning: We learn by doing and create meaningful impact. Sustainability: We protect the environment for future generations. Continuous Improvement: We strive for constant growth and learning. Collaboration: We partner with like-minded people and organizations to achieve shared goals. 2. Volunteer Roles & Responsibilities As a Desert Bloom volunteer, you will be involved in a variety of activities designed to engage and empower youth. Your role may include, but is not limited to: Digital and Communications -Website Management: Oversee and update the Desert Bloom website, ensuring content is current, relevant, and engaging for diverse audiences. Collaborate with the team to align content with organizational goals and communication strategies. -Social Media: Develop and execute comprehensive social media strategies to increase Desert Bloom's online visibility and engagement. Create and edit engaging visual content, including videos and interviews, with cultural sensitivity. Lead impactful social media campaigns for key events like World Interfaith Harmony Week and International Day of Peace.
-Content Creation: Produce and manage publications that effectively communicate Desert Bloom's initiatives, activities, and achievements. Create video content, supervise production, and edit materials for various platforms. -Networking, Community Engagement and Representation: Build networks, engage with partners, and represent Desert Bloom at events and in various community settings. Advocate for Desert Bloom at key events, conferences, and public dialogues. Actively engage with partners, stakeholders, and potential collaborators to foster support and participation. Capacity Building and Event Management Planning and coordinating events such as conferences, workshops, seminars, meetings, or other professional gatherings. This includes logistical planning, scheduling, venue selection, facilitation and coordinating speakers or participants. -Plan, coordinate, and execute recurring events such as Culture Cafés, Language Clubs, and sport & outdoor activities. -Developing skills and abilities of individuals, teams, or organizations. This could involve training, mentoring, creating educational programs and toolkits, or facilitating workshops. Project Implementation: -Help with the implementation of EU-funded programs (e.g., Erasmus Plus, European Solidarity Corps and Anna Lindh Foundation), ensuring smooth execution and participant engagement. -Environmental projects such as Youth Forestry projects (tree planting campaigns, Entrepreneurial ventures in forestry, forest education and awareness), Community Gardens, Public Park Cleaning, etc. -Ad hoc or spontaneous projects such as youth camps, intercultural exchange projects, mentorship to young entrepreneurs, community service project to help the needy and refugees…etc. 3. Volunteer Benefits Experience & Skill Development: Gain hands-on experience in project management, event coordination, and community outreach. International Networking: Build connections with local and international partners, including other volunteers, NGOs, and community leaders. Training & Workshops: Access to ongoing training opportunities on various topics, including leadership, sustainability, and cultural diversity. Certificate of Completion: Receive a formal certificate recognizing your contribution and the skills you’ve gained through your volunteer work.
Cultural Exchange: Engage with people from diverse backgrounds and learn about different cultures. 4. Volunteer Code of Conduct As a volunteer at Desert Bloom, we ask that you adhere to the following principles to ensure a positive and respectful experience for everyone involved: Respect: Treat all individuals with dignity and respect, regardless of their background, ethnicity, or beliefs. Professionalism: Maintain a professional attitude in all interactions and tasks, upholding Desert Bloom’s values and reputation. Commitment: Be punctual, reliable, and committed to the tasks assigned to you. Confidentiality: Maintain the confidentiality of sensitive information you may encounter during your volunteer work. Teamwork: Collaborate effectively with fellow volunteers, staff, and community members to achieve shared goals. 5. Useful Information About Jordanian Culture Family is the Heart of Society In Jordan, family is at the center of social life. Family bonds are incredibly strong, and loyalty to one's family is highly valued. It is common for people to live with their families until marriage, particularly in more traditional circles. Extended families often live in close proximity to one another, and family gatherings are an essential part of social life. Many Jordanians rely on their families for emotional, financial, and practical support. If you are building relationships in Jordan, showing respect for family and understanding its importance is crucial. Gender Roles and Social Expectations Gender roles in Jordanian society can be more traditional, especially in rural areas. In urban settings, you may find more liberal approaches, but cultural practices still reflect a certain level of separation between men and women in public and private spaces. It is generally not socially acceptable for unmarried men and women to live together in Jordan. This reflects a deep respect for traditional family structures and moral codes. In public, especially in more conservative areas, there may be clear distinctions between how men and women interact. Unmarried couples are not typically seen together in public spaces, and some activities might be segregated by gender. Physical Interaction and Respect for Personal Boundaries
Physical interaction between men and women can vary depending on the context. In general, public displays of affection (PDA) are not common and can be frowned upon, especially in more conservative areas. In many settings, touching between men and women (such as handshakes or hugs) is not typically expected. However, if someone of the opposite gender extends a hand for a handshake or gives a brief hug as a greeting, it is usually acceptable to reciprocate, but always be mindful of the context and the person’s comfort level. Tip: If you're unsure about whether a touch or physical interaction is appropriate, it's best to wait for the other person to make the first move. Being observant of how others behave in social situations can help you gauge the cultural expectations. Misunderstandings in Romantic Relationships Jordanians tend to interpret behaviors and gestures within the framework of their cultural values. What might be viewed as friendly or casual in your home country could be misinterpreted as flirtation or romantic interest in Jordan. Be aware that your actions, even if innocent, may sometimes carry a different meaning. For instance, prolonged eye contact, smiling, or even certain types of physical contact could be perceived as intimate gestures in the wrong context. If you’re dating or in a romantic relationship, it’s important to proceed with caution and respect for the norms of the community, especially if you're in a more conservative area. Keep in mind that public displays of affection, such as holding hands or kissing, are often viewed as inappropriate. Socializing and Etiquette When meeting someone, a handshake is a common form of greeting, but be mindful that not all Jordanians, especially women, may feel comfortable shaking hands with a member of the opposite sex. If you are unsure, wait for the other person to extend their hand first, or simply greet them verbally with a polite "Salam Alaykom" (Peace be upon you). It’s common to greet people with respect and to inquire about their well-being. Asking about someone’s family is a normal and polite conversation starter. When invited to a home, it's customary to bring a small gift as a gesture of appreciation. You may be offered Arabic coffee (qahwa) or tea, and it’s polite to accept these offerings. Understanding Religious Sensitivities Jordan is a predominantly Muslim country, and religion plays a significant role in shaping social norms and values. While the majority of Jordanians practice Islam, the country is relatively tolerant of other faiths, and there are Christian communities as well. During the month of Ramadan, which is the Islamic holy month of fasting, be respectful of those who are fasting. It’s considerate to avoid eating, drinking, or smoking in public during daylight hours. Dress modestly, especially when visiting religious sites, such as mosques. Women should cover their shoulders and wear long skirts or trousers, while men should avoid wearing shorts in these settings. General Advice on Interactions and Behavior
Patience is highly valued in Jordanian culture. Rushing or being overly direct in conversation can be seen as impolite. Take time to build trust and rapport. Always address elders with respect, using titles such as "Aunt," "Uncle," or "Sir/Madam," even if they are not relatives. Public behavior should generally be respectful, and it's important to avoid confrontations or heated arguments in public settings. Time and Punctuality in Jordan Understanding the cultural nuances of timekeeping in Jordan is essential for a smooth integration. While punctuality is valued, particularly in professional settings, it's often approached with more flexibility compared to Western cultures. Key Points to Remember: Relaxed Timekeeping: Time is often viewed as fluid, especially in social and informal contexts. Plans may change, and events may not start precisely on time. Relationship-Oriented: Punctuality is more about respecting relationships than adhering to strict schedules. Adapting to the Local Rhythm: Be patient and flexible, as delays and last-minute changes are common. Invitations and Hospitality in Jordan Hospitality is a key part of Jordanian culture, and invitations to meals or homes are often a way of showing respect and building relationships. Here’s a more concise guide to understanding invitations: Generosity and Respect: When someone invites you to their home or offers to pay for your meal, it’s a sign of warmth and respect, not necessarily a literal expectation. Polite Declines: In the early stages of your relationship, it’s common to politely decline invitations at first, even if you’d like to accept. This is seen as polite, and you may need to do so a few times before the invitation is taken seriously. Building Trust: As you get to know someone, invitations become more genuine. Once trust is established, it’s expected that you accept their offers without hesitation. Food and Drink: Jordanian hosts often provide an abundance of food and drink. It’s polite to try a bit of everything, even if you're full, though it’s okay to leave food if you don’t want more. Reciprocity: Invitations can carry a sense of mutual obligation, meaning you may be expected to invite them back later. This is a natural part of building deeper relationships. Tips: Decline politely at first to show respect for local customs. Accept invitations as relationships deepen. Try the food but don’t feel obligated to finish everything. Reciprocate when appropriate to maintain mutual respect.
6. Dress Code While Jordan is relatively liberal compared to some countries in the region, it’s still important to dress conservatively, especially in public and outside of tourist areas, to respect local customs and avoid potential discomfort or misunderstandings. Dress codes can vary depending on the location, type of work, and organization, but here are some general guidelines to follow: For Women: Modesty is essential: It’s important to dress modestly, especially in more conservative areas. Avoid revealing clothing such as short skirts, shorts, or low-cut tops. Tops: Sleeveless tops and dresses are generally not recommended in public spaces, particularly in rural or conservative areas. Opt for tops with sleeves (at least short sleeves) or long-sleeved blouses. Bottoms: Wear pants, long skirts, or dresses that cover the knees. In some settings, knee- length skirts or shorts may be acceptable, but always consider the local environment. Headscarf: While foreign women are not required to wear a headscarf, you may be expected to do so when visiting mosques or religious sites. For Men: Modesty and respect: Men should avoid wearing shorts or sleeveless shirts in public or conservative areas. In more tourist-oriented places like Amman or the Dead Sea, these may be more acceptable. Tops: A shirt with sleeves (long or short) is recommended. Avoid casual T-shirts with offensive slogans or graphics. Bottoms: Pants or long shorts that cover the knees are ideal. For professional or formal settings, long trousers are generally more appropriate. 7. Photography in Jordan: Guidelines and Considerations In Jordan, there are strict rules regarding photography, particularly when it comes to sensitive locations and people. Here's what you should keep in mind: 1.Restricted Areas: Photography of government buildings, military installations, Embassies, police personnel, and other security-related sites is strictly prohibited. Taking photos of these locations without explicit permission could be considered suspicious and might result in detention or questioning by authorities. 2.Respect for People: Many Jordanians may feel uncomfortable if you take their photo without asking for permission, especially in rural areas or in more conservative settings. It’s polite and respectful to always ask for consent before photographing people. 3.Cultural Sensitivity: When photographing cultural or religious sites, such as mosques, churches, or other significant landmarks, it's important to be aware of the local customs and
practices. Some locations may prohibit photography altogether, while others may allow it but with certain restrictions (for example, no photos during prayer times or in sacred areas). 4.General Rule: If you’re ever in doubt, it’s always better to err on the side of caution and avoid taking a photo. A simple way to navigate this is by asking the locals for permission, or looking for clear signs indicating photography is not allowed. 8. Sensitive Topics to Approach with Care in Jordan The Arab - Israeli Conflict A significant portion of Jordan’s population is of Palestinian origin, and the Palestinian cause is deeply personal for many Jordanians. Solidarity with Palestine is a strong sentiment in the country, and the topic can evoke strong emotions, both in support of Palestinian rights and in relation to the broader political context. Advice: When discussing the Palestinian-Israeli conflict, it’s important to be sensitive and aware of the deep ties that many Jordanians have to Palestine. Expressing genuine interest in learning more about the situation is appreciated, but avoid making politically charged or controversial statements. Acknowledge the complexity of the issue and approach conversations with respect for the views of those you speak with. LGBTQIA+ Rights Context: Discussions around LGBTQIA+ issues are still relatively conservative in Jordan, particularly among older generations and in more traditional settings. While Jordan is more liberal compared to some of its regional neighbors, public acceptance of LGBTQIA+ individuals can be limited. Advice: If you’re a member of the LGBTQIA+ community, it's advisable to exercise discretion, especially in public spaces. While your rights are protected in many countries, Jordan is still relatively conservative, and overt public displays of affection between same-sex couples may draw unwanted attention or be perceived as inappropriate. Keep such discussions and displays of affection limited to more private or close circles where you feel safe and accepted. Tip: In general, it’s best to avoid openly discussing LGBTQIA+ issues in public settings, particularly if you're unfamiliar with the views of those around you. Always gauge the atmosphere and understand the cultural sensitivity around this topic. 9. Mentorship & Support At Desert Bloom, we’re committed to fostering a vibrant and supportive community for our volunteers. We believe in the power of collaboration and personal growth. By joining our team, you’ll not only make a meaningful impact but also embark on a journey of self-discovery.
What You Can Expect: Comprehensive Support and Development - Personalized Mentorship: Connect with experienced staff and volunteers who will guide you every step of the way. - Dedicated Support: Your assigned coordinator will be your go-to resource for questions, guidance, and assistance. Accommodation: - We assist with accommodation arrangements. Volunteers typically stay in shared furnished apartments, each with their own private room. - For those seeking a more immersive cultural experience, we can arrange homestay accommodations with local families. Structured Learning and Growth - Immersive Onboarding: Gain a deep understanding of our mission, programs, and values through comprehensive training. - Targeted Skill Development: Receive role-specific training to enhance your abilities and maximize your impact. A Flexible and Rewarding Experience - Tailored Scheduling: We work with you to create a volunteer schedule that fits your lifestyle. - Valued Contributions: Your time and efforts are essential to our mission, and we’re grateful for your dedication. Opportunities for Personal and Professional Growth - Continuous Learning: Access a range of workshops, webinars, and training sessions to expand your knowledge and skills. - Networking and Collaboration: Connect with like-minded individuals, build relationships, and explore new career paths. Recognition and Appreciation - Celebrating Your Impact: We acknowledge and honor your contributions through regular recognition events and initiatives. - Witnessing Change: See firsthand how your efforts make a difference in the lives of others. 10. Visa Information for Jordan Visa on Arrival: You can enter Jordan simply with a 30-day Tourist Visa, which can be bought directly at the airport upon arrival; it costs 40 JOD (approximately 50 Euros). Jordan Pass: If you plan to explore multiple tourist attractions in Jordan, including Petra and Wadi Rum, we highly recommend purchasing the Jordan Pass. Priced at $100 USD, the Jordan Pass offers excellent value by covering not only the cost of your visa but also granting access to a wide range of top sites across the country. This includes iconic destinations like Petra, Wadi Rum, and various museums and archaeological sites. Considering the entrance fee to Petra alone is 62 Euros, the Jordan Pass provides significant savings. To learn more about the Jordan Pass or to purchase it, visit www.jordanpass.jo. Visa Extension:
oThis 30-day visa can then be extended without any problems in Jordan by three months, and then again by three months free of charge. You can extend your Tourist Visa to 3 months at the nearest police station to your living area. You must take the following documents with you: Your passport (original) A photocopy of your passport (the photo page and the page with your Jordanian immigration stamp). A copy of your rental agreement: both your name and your landlord’s name should be visible. A copy of your landlord’s ID card (both sides). A copy of your landlord’s apartment deed to prove ownership. Your landlord’s phone number. oYou can extend this visa again, for another 3 months (6 months in total) as follows: You must go to the Borders & Residence Department, which is located in Tla’ Al- Ali, Amman and take the same forementioned documents with you. oIf you wish to stay more than 6 months, you need to leave the country and re-enter it and go through the above procedure again. Overstay: If you exceed your visa duration / extension, you will be charged 1.5 JD per day upon departure. There are no major complications as long as the fees are paid when leaving the country. Check the website of the Borders & Residence Department for more information: https://www.psd.gov.jo/index.php/en/2016-08-24-07-07-42/borders-and-residence-department 11. Safety & Health While Jordan is a welcoming country, it's essential to be mindful of a few safety and health considerations: Personal Safety: Respectful Interactions: Jordanians are generally friendly and hospitable. Unwanted Attention: Be aware of potential unwanted attention, especially for women. Politely decline advances and seek help if needed. Outdoor Safety: Flash Flood Risk: Avoid Wadi exploration during the rainy season (Nov-Mar). Always check weather forecasts and travel with a guide. Sun Protection: Stay hydrated, wear sunscreen, and avoid excessive sun exposure. Healthcare: Jordan offers a solid healthcare system, particularly in urban areas, with well-equipped hospitals and trained medical professionals. Understanding how to access healthcare— whether for minor illnesses, emergencies, or routine check-ups—will help ensure that you stay healthy and safe during your time in Jordan. -First Aid: Basic first aid kits will be available at event venues and offices. -Hospital Visits: For minor illnesses, you may visit a general doctor or small clinic, for emergencies/ serious illnesses you may visit a hospital or specialized clinic.
-Emergency: Dial 911. 12. FAQs How long can I volunteer? Volunteer opportunities vary in duration, ranging from a few weeks to several months. We’ll discuss the length of your commitment during the application process. Do I need any prior experience? No, prior experience is not required, although a passion for youth development and community work is essential. Training and support will be provided. Can I volunteer remotely? Some roles may be conducted remotely, but most of our volunteer opportunities involve in-person activities. Do volunteers receive compensation? Volunteers are not financially compensated. However, we offer training, certificates, and opportunities for personal and professional growth. 6. What is the average cost of living for a volunteer in Jordan? The cost of living in Jordan can vary depending on your lifestyle and location. However, it's generally considered affordable compared to many Western countries. Here's a rough estimate of monthly expenses for a volunteer: Accommodation: oShared accommodation: 100-150 JOD (Jordanian Dinars) oHomestay: 50-100 JOD (varies depending on the family and location) Food: 100-150 JOD (depending on your dietary preferences and eating habits) Transportation: 30-50 JOD (for public transportation or taxis) Phone and Internet: 10-20 JOD Miscellaneous: 50-100 JOD (for personal items, entertainment, etc.) Please note that these are estimated costs, and actual expenses may vary. It's always a good idea to budget a little extra for unexpected expenses. How can I make the most of my long-term volunteer experience in Jordan? To maximize your experience, consider the following tips: Be Flexible and Adaptable: Be prepared to adjust to unexpected changes and challenges. Stay Connected: Maintain contact with friends and family to stay grounded. Learn Arabic: Even basic Arabic phrases can go a long way in building relationships with locals.
Explore Jordan: Take advantage of opportunities to travel and explore the country's stunning landscapes and historical sites. Document Your Experience: Keep a journal or blog to record your experiences and reflections. 13. Contact Information For more information or if you have any questions, please feel free to contact us: Email: office@dbjo.org Phone: +962795664141 Website: www.dbjo.org Social Media: Explore and follow us on social media: ohttps://web.facebook.com/DesertBoom.jo owww.instagram.com/desertbloom.jo ohttps://www.linkedin.com/in/desert-bloom-5490861a3 owww.youtube.com/@desertbloom152 We are excited to have you join the Desert Bloom team and look forward to working together to make a lasting impact!