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TEAM/GROUP WORK Chapter 14 Lecture 2. Global activities and challenges often are: Complex Ambiguous What does this mean for you as leaders? We often face a future that is unknown We work in teams better to confront that future Learning lesson:

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Chapter 14 Lecture 2

team work
Global activities and challenges often are:



What does this mean for you as leaders?

We often face a future that is unknown

We work in teams better to confront that future

Learning lesson:

Planning as a group helps you face that future

You will have to make adjustments, but planning helps you stay focused on your main goals

Team Work
what s our perspective
What’s Our Perspective?
  • Groups/teams can be ineffective
    • When they serve no real purpose
    • When they invite people to play roles that do not lead to task accomplishment
  • But, as our exercise shows, groups also can be an effective way to accomplish a complex task
    • Group efforts take longer than individual ones
    • Satisfaction with group efforts often is higher than with individual ones
what is the process of group development
What is the Process of Group Development?
  • Forming
    • when everyone is at their best and optimistic
  • Storming
    • establishing priorities
    • Creating order and roles
  • Norming
  • Performing
  • Adjourning
people play roles in teams
People Play “Roles” in Teams
  • Innovator—generate ideas and concepts; often impractical but stimulating
  • Worker—practical; buckles down to get the job done but may lack vision
  • Monitor/evaluator—analyzes ideas and feasibility, can process complex data but may dominate too much with practicalities
  • Resource investigator—explores resources and ideas outside the group; may overextend and increase complexity but improves external contacts
  • Completer—concerned about keeping on schedule and completing details; often anxious but controlled and will work hard to meet goals
  • Free rider—see if others will pick up the slack
so how do we make a team effective
So, How Do We Make a Team Effective?
  • Recognition of the group process
  • Planning
    • Shared vision and common objectives
    • Playing roles that help the group function
  • Linking objectives to evaluations
    • What gets rewarded is what gets done!
business globalization project peer evaluation
Business Globalization Project Peer Evaluation


    • consistent, on-time attendance at all group meetings
  • Preparation:
    • met commitments to others; was prepared for all meetings and on all dimensions of individual assignment
  • Quality of Work:
    • ideas were well developed and presented, contributed to the group product, written work in final rather than draft or another form
  • Team Dynamics:
    • listened to others, helped all members contribute to the discussion, shared leadership for team meetings, volunteered to be group spokesperson
symptoms of group dysfunction
Symptoms of Group Dysfunction:
  • One member dominates others
    • Poor idea development will occur
  • Disagreements do not lead to productivity
  • Members do not attend meetings or disrupt when they do attend
  • Silence is the norm
  • You wish you were in another team
  • No one acknowledges that the team has a problem
consider your own experience
Consider Your Own Experience

What roles are most comfortable for you to play in a group or team?

What are strengths and weaknesses of role playing in groups?

How can your team enhance your strengths and minimize your weaknesses?