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Simple step by step guide to resolve QuickBooks not responding

QuickBooks not responding or crashing becomes normal if the QBWUSER.ini file gets damaged or you have an obsolete version of Windows on your PC. The applicable fixes to resolve this error are discussed in the linked article, or you can perform the troubleshooting with the assistance of a QB support team available at 1-855-856-0042.

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Simple step by step guide to resolve QuickBooks not responding

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  1. Reasons for QuickBooks not responding and fixes

  2. QuickBooks is a reliable bookkeeping software created to assist small and medium-sized businesses in managing their finances. The software can execute multiple tasks together, increasing the organization’s efficiency. But QuickBooks can sometimes gamble with internal issues that can affect the working of the software. QuickBooks Not Responding is a common issue that can generally occur due to external factors on your PC. If you struggle to utilize the software due to this issue, keep reading this blog to understand its primary causes and practical methods to eliminate this issue from your PC.   You can contact a QB support team at 1-855-856-0042 for hassle-free troubleshooting of this issue.

  3. Reasons  QuickBooks can stop responding to your commands due to the conditions mentioned below-The version of Windows on your PC is old, leading to compatibility issues while the software runs.A damaged QBWUSER.ini file can also stop the software from starting or make it unresponsive after it runs.QuickBooks fails to execute its functions due to insufficient folder permissions or the unavailability of system resources. Solutions The methods given below will help you rectify this QuickBooks issue- 

  4. Solution 1- Repair the QBWUSER.ini file  The QBWUSER.ini file holds the initialization data of the software and is used when the software starts running. If this file gets damaged due to data corruption in your hard drive or gets hit by a virus attack, the software will struggle to start and run properly on your PC. You can repair the file to get rid of issues while running QuickBooks. You’ll find the QBWUSER.ini file in C:\Documents and settings\All Users\Application data\Intuit\QuickBooks. If you can’t find the file in this location, it might be hidden. Do as per the following steps to recreate the QBWUSER.ini file- 1. Go to the file’s location and click on the View option in the top menu of the file explorer.2. Select the Hidden items check box.3. Once the QBWUSER.ini file is visible, right-click on it.4. Select Rename from the option list.5. Type ‘.old’ as an extension to the filename and save the file.6. Reopen QuickBooks and try to execute the task that caused this issue.If the software stops responding again, jump to the next solution. 

  5. Solution 2- Give Administrator access to QuickBooks  QuickBooks can also face issues while running if it doesn’t have the folder permissions to access files on your hard drive or the software isn’t allowed to use the required system resources. You can fix these issues by running the software in Administrator mode, which prevents it from getting blocked and grants special permissions to access the required files. Refer to these steps-1. Search for ‘QuickBooks’ and right-click on the application icon.2. Select Properties and go to the Compatibility tab.3. Mark the checkbox for Run this program as Administrator with a single click.4. Click on Apply and open the software.The issue will be fixed, and you can work on your QuickBooks now. 

  6. Conclusion This brings us to the end of our blog, which explains the reasons for QuickBooks Not Responding or crashing unexpectedly. You now also know the techniques to counter this issue, and we hope you’ll apply them to make your QuickBooks error free again. If the issue persists, consult a QB support team available for your assistance at 1-855-856-0042. 

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