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Canadian Telecommunications Emergency Preparedness Association (CTEPA) “Telecom Sector Concerns” JIIRP Workshop - UBC February 26th, 2007. Purpose. The purpose of this slide deck is to:

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Canadian Telecommunications Emergency Preparedness Association


“Telecom Sector Concerns”

JIIRP Workshop - UBC

February 26th, 2007

  • The purpose of this slide deck is to:
  • Provide an understanding of who the Canadian Telecommunications Emergency Preparedness Association (CTEPA) is
  • Identify the issues and challenges CTEPA is facing with regards to standardization of processes and policies regarding the protection of Canada’s Critical Telecom Infrastructure

Who is CTEPA?

  • Emergency Planners representing the wire line, wireless and satellite facility-based telecommunications companies in Canada
  • Share a united commitment and vision for telecom emergency preparedness related to regional, national or international disasters
  • Share and exchange information on common regional, national and international emergency preparedness issues
  • Formed in 2000 Under Name of CTEPA
  • Formerly the Stentor Alliance Emergency Preparedness Working Group

- Emergency Planners from Stentor Alliance Members

- Y2K CTIF (Canadian Telecommunications Industry Forum)

  • Competitor Companies Invited to Participate


      • Aliant
      • Bell Canada
      • CAPTS (Canadian Alliance of Publicly Owned Telecommunications Systems)
      • EastLink
      • Globalstar
      • MTS / Allstream
      • OTA (Ontario Telecommunications Association)
      • Rogers Wireless
      • Rogers Telecom (Sprint Canada)
      • SaskTel
      • Telesat Canada
      • TELUS
      • Industry Canada – Emergency Telecommunications (Associate Member)

CTEPA Objectives

  • To provide a forum for building a network of emergency planners and to promote emergency preparedness within the telecom industry
  • To promote best practices for emergency preparedness with in the telecom industry
  • To establish a process designed to facilitate mutual aid support in the event of a regional, national or international disaster
  • To encourage cooperation and information sharing, raise understanding and establish a working relationship with members, government and other external organizations
telecom sector issues challenges
Telecom Sector Issues & Challenges
  • Standardize across all provinces a number of policies and processes which will aid in the Telecom industry’s ability to respond to a disaster, such as;
    • Access to fuel and refuelling
    • Vehicle Access to the roadways
      • 1st Responder designation (Support of Response and Recovery phases)
    • Access to security personnel (police / military)
    • Access to vaccine - if and when required
    • A single Ministry of Health contact at the Provincial level for Pandemic issues
  • Standardize the definition of Critical Infrastructure across federal, provincial, and local levels
  • Standardize critical infrastructure prioritization across all levels of government
telecom sector issues challenges7
Telecom Sector Issues & Challenges
  • Standardize critical infrastructure protection across all levels of government
  • Develop common and agreed to protocols for the sharing of critical infrastructure information at the appropriate times during a disaster
  • Understand under what circumstances the government would intervene to prioritize service or service levels during a pandemic
  • Understand if the CRTC will consider making concessions proactively versus following regular procedures for extraordinary circumstances, such as a pandemic, if metrics are not met during any emergency
  • Understand what level of support is expected at the Federal Government EOC during a National Disaster from CTEPA or its membership