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Costs v. Quality. John Rogers – Head of Barclays University Business School john.rogers@barclays.co.uk. …are to deliver solutions for our customers and shareholders in ways that are effective and efficient:. to enhance knowledge and skills enable these to be applied to meet a business need

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Costs v quality l.jpg
Costs v. Quality

John Rogers – Head of Barclays University Business School

john.rogers@barclays.co.uk


Our responsibilities l.jpg

…are to deliver solutions for our customers and shareholders in ways that are effective and efficient:

to enhance knowledge and skills

enable these to be applied to meet a business need

drive performance

engage employees

Our responsibilities …


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So what’s the issue? shareholders in ways that are effective and efficient:

  • Relentless pressure on costs and time

  • Lack of understanding of how the training will add value

  • Speed to market - ‘the training lag time’

  • Gold-plating

  • Production focus v. marketing focus


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sales + service shareholders in ways that are effective and efficient:

induction

professional + technical

personal + career

leadership + management

Learning Categories

Sources of Demand

Business as usual

Strategic Change

Personal Development


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Solutions? shareholders in ways that are effective and efficient:

  • Line sponsorship

  • Piccolo, Econimo, Rapido

  • Pareto

  • ‘adopt, adapt, create’

  • Build for the future, if possible

  • Create flexibility for learners and line managers - blending and access


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Technology shareholders in ways that are effective and efficient:

Audio

Paper

Visual

Human interface

So what does this mean?

What are the mechanisms available to us?


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Home Page shareholders in ways that are effective and efficient:

www.taketheleadwithbu.com

business school

bu


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Demonstration of the key components of the learning product shareholders in ways that are effective and efficient:

  • Learning resources: Nudges, theory papers, 1 and 2-day classroom options

  • Diagnostics: team climate, coaching and leadership styles, conflict management

  • Forum

  • Meeting point

  • Accreditation with Nottingham Business School


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? shareholders in ways that are effective and efficient:

Q & A

Questions

John Rogers – Head of Barclays University Business School

john.rogers@barclays.co.uk

business school

bu