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Timing is Everything Series: Part 2 Information Overload

Information overload occurs in learners that have finally been exposed to on-the-job training for a new competency or role. Read our blog for more information.

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Timing is Everything Series: Part 2 Information Overload

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  1. The Timing of Training Plenty of time and energy is spent in talent development pondering answers to the: “Who?” “What?” “Why?” “Where?” and “How?” questions of training, but the question of “When?” is often limited to one answer: “Whenever time permits.”

  2. The Timing of Training The strategic element of timing in training is more nuanced than “Whenever”, and can lead to significant gains in return on investment if planned properly. To quickly accelerate employee performance, training programs must offer strategic blended learning interventions at key points in time in order to decrease the learning curve.

  3. Part 2: Information Overload

  4. Enough is Enough The anxiety of the first part of the learning curve spurs us on to learn a large amount of new information, especially in a new field or company. After being exposed to all this information, eventually enough is enough.

  5. Too Much Information Information overload occurs in learners that have been exposed to on-the-job training for a new competency or role, and although they are continuing to learn and improve, there is too much new information to retain.

  6. Information Overload cannot be completely avoided. But there are ways to ensure that this section of the learning curve can be shrunken and performance can be accelerated.

  7. 1. Social Learning Allowing learners to collaborate, share tips and tricks, and compare notes with one another (via social media or an internal communications platform)

  8. 1. Social Learning Allowing learners to collaborate, share tips and tricks, and compare notes with one another (via social media or an internal communications platform) - Helps learners focus on emerging best practices -Coaches and mentors can impart their wisdom to learners to help them avoid pitfalls

  9. 2. Performance Support Nothing will aid learners more during on-the-job training than performance support tools.

  10. 2. Performance Support Nothing will aid learners more during on-the-job training than performance support tools. - Software training can be aided by Electronic Performance Support Systems - Job aids can bolster functional training

  11. For more, read the Timing is Everything White Paper Download

  12. About the Author Prior to joining InfoPro, Kyle served as a research associate on subjects including e-learning, online education, game-based learning, and social media usage in higher education at St. John's University in New York.  Kyle Miller is an enterprise learning consultant with InfoPro Learning based out of Princeton, NJ.

  13. About InfoPro Learning One of the world’s leading providers of learning and training solutions. We help organizations rapidly transform talent by focusing on Learning for Performance. A global, award-winning learning and training solutions company for almost 20 years, InfoPro provides performance improvement strategies, blended learning solutions, and managed training programs. For more information, visit www.infoprolearning.com

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