Lowering the Costs of Information Technology Billing and Customer Care The Need For A NEM Solution As the leading market advocate for retail energy providers, NEM sought to provide members with a competitively-priced, componentized end-to-end billing and customer care solution.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Billing and Customer Care
Declining Tiered Pricing Structure
Aggregate # of Meters
GO LIVETypical Deployment (Months)
Ongoing Performance Tuning
Market and Business Requirement Finalization
QA Testing & Certification
Application Deployment, CC Staffing & Facility Plans
Customer Support Session
Alliance Data Creates Functional Specification