1 / 4

Chargeback Reason Code 75

Visa chargeback reason code 75 is implemented when there is a transaction listed in billing statement and customer don’t recognize it. Card brand use this code to register claim for both present and previous card transactions.

Fraudprevention
Download Presentation

Chargeback Reason Code 75

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chargeback Expertz Chargeback ReasonCode75 Visachargebackreasoncode75isimplementedwhenthereisa transactionlistedinbillingstatementandcustomerdon’trecognizeit. Cardbrandusethiscodetoregisterclaimforbothpresentandprevious cardtransactions. Oneofthecauseisnameandlocationofmerchant onthebillingstatement. Ifamerchantisnotusingsamenamefor billingthatisdisplayedonthestore, thencardholdermaythinkthatthe transactionwasillegal. Therearemanysituationswherethiscode applies, someofthemare:

  2. Customerforgotafterpurchasingaproductfromanonlinestore Cardholderdoesn’trecognizethetransactiononthebilling statement Someonefromthefamilymadeapurchaseanddidn’tinformcard holder Customerislookingforrefundbutheorshedon’twanttogo throughtraditionalprocess. VisaChargebackReason code75doesn’tapply: Whencardholdermakesaclaimthattransactionwasn’tauthorized, oritwasfraudulent Thetransactionwasexecutedviatelephoneservice Acquirergaveevidenceforthetransaction Apinauthorizeddebittransaction Itwasapassengertransporttransactionorautomatedfueldispenser

  3. RespondingtoVisa chargebackreasoncode75 MediaNeeded: Areceiptwithswipe. Ifcardisnotpresentthen invoice, proofofdelivery, AVSresults, andCVV2resultswillwork. MerchantResponse:Provideinformationordocumentationthatwill helprecognizethetransaction. Amerchantcanprovideinvoice, sale receipt, deliveryreceipt, ordescriptionofproductpurchased. Preventing: Makesurethatbilldescriptionisrecognizableand accurate, andalwaysusetollfreephonenumberinbilldescription. Unlikeothertypeofchargebacks, whichrequiredifferentactionsand havevariouscircumstances, Reasoncode75consistofproviding informationtotheprocessorsuchasdocumentation, salesreceipt, servicepurchased, shippinginformation, andmore. Merchantshave toensurethatdocumentationsarelegitandprocessorreceivesthem beforetheduedate. Ifthesethingsaren’tkeptinconsiderationthen merchantmayloserepresentment. Transactionnonrecognitiondisputeareoftenbecauseofbadfaithby theownerofcard. Whenithappens, processorwilltrytoresolvethe dispute, theconditionisyouprovidealltherequireddocumentsand followprocedures. Ifthebillingdescriptorissetthenchancesarethat youwon’tfacethistypeofproblem, mostofthecasesarebecauseofit. Incasemerchant’snoticethatdisputesareincreasingdaybyday, then itisbettertochecktransactionproceduresandcontactprocessorso thatyourmerchantaccountisbasedontheinformationthatcard holderwillrecognize.

  4. Merchantsshouldstateclearpoliciesaccompaniedbyfeaturesthat willmakethingseasyforcardholderstoresolvetheirissue. A merchantcananticipatequestionsthatacardholdermayaskand provideinformationtospeeduptheresolution. Toolssuchas feedbackformsandautocancellationcanalsohelpmerchantstoget ridofchargebacks. Address- 1030049thStN #427, ClearwaterFL33762, USA. Contact - +1855-465-4723 Getmoreinformationvisit website - https://www.chargebackexpertz.com/

More Related