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Chargeback Reason Code 57: Fraudulent Multiple Transactions - PowerPoint PPT Presentation


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Visa uses Reason Code 57: Fraudulent Multiple Transactions to mark chargeback caused by multiple transactions by a particular merchant on a single Credit Card account within in short period of time. The issuing bank received a claim from the cardholder, acknowledging that he or she participated in at least one transaction at the merchant side but disputing participation in the remaining transactions which was held in short period of time. The Customer also states the card was in his or her possession at the time of the disputed transactions.

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Presentation Transcript
chargeback reason code 57 fraudulent multiple

ChargebackReason

Code57:Fraudulent

MultipleTransactions

www.chargebackexpertz.com

about

About

VisausesReasonCode57: FraudulentMultipleTransactionstomark

chargebackcausedbymultipletransactionsbyaparticularmerchantona

singleCreditCardaccountwithininshortperiodoftime.

Theissuingbankreceivedaclaimfromthecardholder, acknowledgingthat

heorsheparticipatedinatleastonetransactionatthemerchantsidebut

disputingparticipationintheremainingtransactionswhichwasheldin

shortperiodoftime. TheCustomeralsostatesthecardwasinhisorher

possessionatthetimeofthedisputedtransactions.

what are the causes of reason code 57

WhataretheCausesofReason

Code57?

Merchantfailstovoidmultiple

transactionsofasingleCredit

Cardaccount.

Merchanttriedtoprocess

multipletransactions

fraudulently.

Cardholderauthorizedthe

transactionearlier, butlater

denied.

prevention techniques

PreventionTechniques

MerchantshouldvoidthetransactionsinthatCustomernotparticipate.

MerchantprocessCreditimmediatelyifMultipletransactionsheldfroma

singlecreditcardaccountofsameproduct..

MerchantshouldshareallPolicieswithCustomersandletthemknow

abouttheOrdersandoffers.

AlwaysrequesttoCardholdertosignthepoliciesinadditiontothefinal

transactionreceipt..

Trainedemployeestooperatepoint-of-saleterminalsandvoid

transaction..

how to respond chargeback

HowtoRespond

Chargeback?

IftheproperCredithasbeenprocessedtotheCardholder’saccountonall

disputedtransactions, sendalltheregardingevidencetoacquirer.

Ifcardholderparticipatemorethanonetransaction, provideproper

evidencesuchassalereceipt, invoicesofparticulartransactionandproofof

delivery.

IfrefundprovidedtoCustomer, providerefundevidencetoacquirer.

Ifmerchantvoidthetransactions, informtheacquirertoavoidChargeback.

address 10300 49th st n 427 clearwater fl 33762

Address: 1030049thStN #427, ClearwaterFL33762, USA

ContactNumber: +1855-465-4723

Email: app@chargebackexpertz.com

Website: http://www.chargebackexpertz.com/