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Anti-SPAM activities in Malaysia - Current Situation, Regulatory Environment and Future Developments ITU virtual conference on anti-spam regulation and policy development November 19th, 2004 Agenda SPAM in Malaysia - The current situation The Malaysian Approach - Regulatory Environment

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anti spam activities in malaysia current situation regulatory environment and future developments

Anti-SPAM activities in Malaysia - Current Situation, Regulatory Environment and Future Developments

ITU virtual conference on anti-spam regulation and policy development

November 19th, 2004

agenda
Agenda
  • SPAM in Malaysia - The current situation
  • The Malaysian Approach - Regulatory Environment
  • A Call for Action - Future Developments

© 2004 Malaysian Communications and Multimedia Commission

spam in malaysia the current situation
SPAM in Malaysia - The current situation
  • As reported by the Malaysia’s National ICT Security Emergency Response Center (NISER), the top 10 originating countries in the case of SPAM in Malaysia are:
  • USA - 59.09%, China - 5.56%, Korea - 4.46%, Canada -3.33%, Japan - 2.12%, Taiwan - 2.09%, UK - 1.66%, France - 1.60%, Germany -1.30%
  • Local - 3.15%

© 2004 Malaysian Communications and Multimedia Commission

the malaysian approach the regulatory environment
The Malaysian Approach - The Regulatory Environment
  • Issued a public discussion paper on 7 August 2003 and the results of it on 18 February 2004
  • Developed multi-prong action-plans to combat SPAM based on the following:
      • Self-Regulation
      • Management by Service Providers
      • International cooperation
      • Legislative recourse

© 2004 Malaysian Communications and Multimedia Commission

self regulation
Self-Regulation
  • Awareness/Education: targeting business and consumer end users – nation-wide awareness program
  • Setting up a SPAM portal (www.mcmc.gov.my/mcmc.what_we_do/ins/faq.asp)
  • Promotion of technology-based solutions
  • Development of an IASP sub-code benchmark on SPAM for the Consumer Forum (IASP and Mobile)

© 2004 Malaysian Communications and Multimedia Commission

regulator industry cooperation
Regulator – Industry Cooperation
  • The establishment of an Information Sharing Forum (ISF).
    • ISPs and relevant stakeholders from private and public bodies- working towards guidelines/ best practices, “whitelist” of IPs and “blacklist” of known spammers.
    • Technical guidelines.
    • Compendium of best practices.
    • An Anti-SPAM Toolkit (available 1st Quarter 2005)

© 2004 Malaysian Communications and Multimedia Commission

slide7
Cont;
  • Monitoring of International Blacklist Servers (eg. Spamhaus etc)
  • Alerted IASPs in Malaysia of list of IPs listed by the Anti-SPAM Coordination Team of Internet Society of China as sending SPAM.

© 2004 Malaysian Communications and Multimedia Commission

management by service providers
Management by Service Providers
  • Enforcement of subscription contract between Service Providers and customers
  • Service Provider’s obligations under the Content Code and General Consumer Code
    • Sub-codes:
      • Internet Service Providers on SPAM; and
      • Mobile Operators on SMS SPAM

4. Promotion of technology-based solutions

© 2004 Malaysian Communications and Multimedia Commission

international cooperation
International Cooperation
  • Information sharing, technical solutions and study of legal provisions of each country
  • Urgent need for a coordinated approach by the global community - private and public bodies
    • MCMC is leading the Asean Telecommunication Regulator Council (ATRC) initiatives on anti-SPAM

© 2004 Malaysian Communications and Multimedia Commission

international cooperation malaysia s role in the asean telecommunications regulators council atrc
International Cooperation – Malaysia’s role in the ASEAN Telecommunications Regulators Council (ATRC)
  • In line with the Singapore Declaration – An Action Agenda - adopted at the 3rd TELMIN in September 2003, Singapore
  • Ministers called for the acceleration of the development and security of the ASEAN Information Infrastructure

© 2004 Malaysian Communications and Multimedia Commission

slide11
Cont;
  • During the last ATRC meeting in Laos, member countries agreed for Malaysia to spearhead ATRC’s action plan on SPAM;
    • Establishes working level link between members;
    • Encourages exchange of skills and sharing of:
      • Policies and strategies;
      • Technical expertise;
      • Educational strategies and information; and
      • Knowledge and information about known sources of SPAM

© 2004 Malaysian Communications and Multimedia Commission

slide12
Cont;
  • Facilitates cooperation between industry and anti-SPAM groups within ATRC economies;
  • Bilateral arrangements to fight SPAM; and
  • Engages with other international fora towards cooperation in fighting SPAM.

© 2004 Malaysian Communications and Multimedia Commission

legislative recourse
Legislative Recourse
  • Malaysia do not have a specific anti-SPAM law.
  • Presently relying on Section 233 of the Communications and Multimedia Act 1998 (CMA) but yet to be tested
  • Monitoring developments of anti-SPAM laws in other jurisdiction, examples:
    • United States of America
    • Australia
    • Korea
    • Other countries

© 2004 Malaysian Communications and Multimedia Commission

future developments
Future Developments
  • The Anti-SPAM Toolkit to be made available in 1st Quarter 2005
  • Continuing and sustaining Awareness and Educational programs
  • Promotion of Technology solutions and Positive Use of the Internet
  • Bilateral Agreements/MoUs with other countries
  • Enforcement - Section 233 of the CMA
  • Study need for Anti-SPAM legislation

© 2004 Malaysian Communications and Multimedia Commission

call for action future development
Call For Action - Future Development
  • Industry - Internet Service Providers
  • Minimize/eradicate spam received through their gateway
  • Offer solutions to users/customers
  • Educate users/customers
  • Ensure that spammers are blocked from using our local network infrastructure to spam
  • Cooperate with Regulators and other ISPs - share information
  • Promote technical approach to counter SPAM

© 2004 Malaysian Communications and Multimedia Commission

call for action future developments
Call For Action - Future Developments
  • Consumer end users
  • Cultivate responsible use of your email address
  • Adopt technology solutions - anti-SPAM, anti-spy ware software
  • Exercise your rights - lodge complaints to the relevant organizations - MCMC’s online complaint reporting on SPAM

© 2004 Malaysian Communications and Multimedia Commission

call for action future developments17
Call For Action - Future Developments
  • Companies/Organizations
  • Adopt technology solutions
  • Ensure email policy is in place and adhered to
  • Exercise your rights - lodge complaints
  • Educate employees on the usage of corporate/organizational email

© 2004 Malaysian Communications and Multimedia Commission

conclusion the regulator s role
Conclusion: The Regulator’s Role
  • Continue to work together in concert with the industry and other relevant organizations
  • Continue to work with the global community especially with other regulators - Addressing SPAM requires global cooperation
  • Build and sustain awareness/education
  • To act upon complaints received
  • Promote technical solution

© 2004 Malaysian Communications and Multimedia Commission

slide19
Thank You

Information and Network Security Department,

[email protected]

Monitoring & Enforcement Division,

Malaysian Communications and Multimedia Commission,

MALAYSIA

www.mcmc.gov.my

© 2004 Malaysian Communications and Multimedia Commission

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