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Best Auto Dialer Solution Providers

CloudShope provide the solution to reduce manual efforts of agents for outgoing calling process through Sequential Dialer. Sequential Dialer has multiple inbuilt features like Custom CRM, Call Barging, Call Whispering, Live Tracking, Agent Analytics & Lead Management System. Dialer is designed to work so efficiently so that it can reduce time by up to 50%.

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Best Auto Dialer Solution Providers

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  1. Cloudshope Dialer Solution Lovely Pandey

  2. Table of Content

  3. Types of Dialer • Preview Dialer • Sequential Dialer • Predictive Dialer • Manual Dialer

  4. Preview Dialer Preview dialer system automatically dials on the contact numbers, pulling numbers one by one from the list of data uploaded by you.It can be operated via Android Phones.

  5. Preview Dialer USP’s • Before & After call Popup • Live Agent Dashboard • Live Call Barging • Live Call Whispering • Reserved DID for calling • Call back Option • Follow-up notification • CRM Integration • Advance Form with Disposition & Sub-Disposition

  6. Sequential Dialer Sequential dialer system dials the number one by one in the sequence with any manual intervention. There is an option to get a CRM form popup after every connected call. It can be operated via mobile phone & Desktop.App to be installed :Mobile : Troop TrackerDesktop : X-Lite 3.0

  7. USP’s of Sequential Dialer • CRM Form popup for all connected Calls • CRM Integration • Live calls logs • Live dashboard • Works on keypad mobiles also • Live Call Barging & Call Whispering Feature • Call back on Reserve DID option • Follow-up Notification • Desktop calling feature

  8. Predictive Dialer Predictive Dialer automatically dials number from the list uploaded by you and transfers the call to the agent once the connection is established with customer. Hence it ignore transferring busy, switched off, etc. calls to agent.

  9. Predictive Dialer USP’s • Diverts only Connected calls to Agents • Live Call Monitoring • Campaign management option • Call back option & Follow-up Reminders • Call Recordings • CRM Integration • Custom Disposition & Sub-disposition • Live Dashboard with Reports Analytics • Increases sales efficiency (3 Calls per Agent )

  10. Manual Dialer • Manual dialer enables you to do outbound call from an Android phone. In manual dialer you can dial the number one by one without letting you agents number getting displayed to customer. Every call is recorded and can be tracked by Admin. Mobile App :Troop Tracker

  11. Frequently Asked Questions(FAQs) Q:1) What kind of CRM Integration is possible? Ans: Any kind of custom integration with any CRM is possible , depending upon the requirement. Q:2) In which format data can be uploaded? Ans: The data should be uploaded in .CSV format. Q:3) Any particular format to be followed while uploading data? Ans: Only the first column validation is of mobile number, apart from that you can have any fields in you data. As such no format has to be followed. Q:4) How many maximum call can be done in a day? Ans: As such no limits are there. You can do “n” number of calls in a day. Q:5) Will my telecallers number be displayed to the clients? Ans: No , you can opt for a reserve number ( 10 digit) from which the calls will deliver . And the call back on that number is also possible

  12. Contact Us Address : Cloudshope Technologies Pvt. Ltd. 11th Floor, 1141-1142 I-ThumTower B, Sector-62 Noida, Uttar Pradesh 201301, INDIA Email : info@cloudshope.comContact : 9027890278 Toll-Free : 1800-313-8282

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