10 likes | 21 Views
The most secure and interactive cloud-based communications platform for mission-critical contact centers. With Carbyne, every person counts.<br>Vision<br>Shift mission critical call centers into a new world of information exchange. Our technology is built on the cloud for quick solves and fast implementation, using an interface that keeps call managers top of mind. With unprecedented simplicity and data collaboration we ensure every call ends with a smile.<br><br><br>visit-more - <br>https://carbyne.com/
E N D
CARBYNE Unified Cloud-Based Emergency Communications Management Platform Products APEX With APEX, your contact center will become more agile than ever before. Legacy technology doesn’t have flexibility, so we’ve built APEX to be a responsive solution. We’ve created a integration and a simple, user-friendly one-screen interface to bring contact centers into the present and beyond. Read why New Orleans chose APEX. quick, pain-free UNIVERSE Universe is a powerful cloud-native solution that connects directly to your call centers at lightning-fast speed to bring the most advanced caller location capabilities: video to 9-1-1 (patented), verified instant chat, conferencing, and more–without an app and within two clicks. ECaaS Emergency Communications as a Service (ECaaS) by Carbyne enables partners to dramatically enhance your existing platform capabilities by adding video, voice, messaging and real time location with just a few lines of code. Applications like Computer Aided Dispatch (CAD) and other mission critical system can benefit from enhanced situational awareness communication for better incident outcomes. and multi-channel SMART API Carbyne ‘Smart’ API is the only solution for businesses that want to provide their employees and customers with a direct connection to emergency call centers. With real-time caller location, live video, caller medical history, and much more, your people will feel (and be) safer and better-taken care of. Bridge Desk Bridge Desk is an integrated command and control system that collects, displays, and alerts on real time data from systems across your organization. Bridge Desk gives you clarity across vast amounts of data and makes order out of chaos when seconds count. +1 212-380-1159 www.carbyne.com 45 W 27th St, Floor 2 New York, NY 10001