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Odoo Enterprise Extends Support to All Versions

Odoo Enterprise now supports all past versions (beyond the recent 3) with continued bug/security fixes u2014 though legacy support (>3 releases old) adds a 25% annual fee until Aprilu00a02026.

Candidroot
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Odoo Enterprise Extends Support to All Versions

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  1. Extended Odoo Support for All Versions Stay supported longer — Upgrade when *you* decide Presented by CandidRoot Solutions | Odoo Silver Partner

  2. The Past Support Policy 🕒 Previous Model • Odoo Enterprise support was limited to the last 3 versions • Meant customers had to upgrade every 3 years 😟 Problem • Many businesses wanted more time • Upgrades require planning, testing, and budget • Customizations often delay upgrade cycles

  3. What’s New? Long-Term Support is Here! 🎉 Now Supporting All Versions – Old & New • No more forced deprecations • Bug fixes, security updates, upgrade help — all still included • Still on Odoo 12 or 13? You're covered ✅ 💡 Upgrade remains free with your Enterprise plan…but now you can stay on older versions if needed.

  4. The Extra Fee Explained 💰 What’s Changing • Support continues beyond 3 years — but with a 25% fee • Applies to systems 4+ years old 📌 Important • - Fee starts April 2026 • - Gives everyone time to plan wisely

  5. Who’s Impacted? ✅ Not Impacted • Odoo Online customers (auto-upgraded every 2 months or annually) 🔁 Affected Users • Odoo.sh & On-Premise (new/renewed contracts) • Odoo.sh now supports 5 latest versions (up from 3)

  6. What’s the Business Impact? 👥 Customers • Stay supported on legacy systems • Choose flexibility: upgrade or pay a small premium 🤝 Partners • Get Odoo’s 2nd-level support for older versions • Help clients upgrade smartly • More service opportunities 🏢 Odoo • Minor fee (~10% of customers impacted) • Ensures support quality for long-term users

  7. Timeline & Transition 🗓️ Rollout Plan • 25% fee for legacy support startsApril 2026 • Until then → Legacy support continues free of charge 📈 Now is the time to • Plan upgrades • Budget for support costs • Consult with your Odoo Partner

  8. Important Resources 📄 Updated Enterprise Contract: https://www.odoo.com/terms 📌 Modifications Highlighted: https://www.odoo.com/r/oe11 Other Notes • Extra fee = 1-time annual charge (even for monthly contracts) • Partners continue to earn 10–20% on this fee • No refunds if client upgrades mid-year

  9. Final Takeaway 🔍 Your options just got better • Upgrade and enjoy latest features • Or stay on older versions with peace of mind

  10. Thank You! Looking to migrate your Odoo system with confidence?🚀 CandidRoot Solutions offers expert Odoo Migration Services • Version Upgrades • Data Migration • Custom Module Porting • Post-Migration Support Let's ensure your transition is smooth, secure, and future-ready.

  11. Thank You! CandidRoot Solutions Private Limited A-358, 359, 360, Money Plant High Street,Jagatpur Rd, near BSNL Office, Gota, Ahmedabad, Gujarat 382470 +91 88490 36209 | info@candidroot.com | https://www.candidroot.com

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