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Transforming Call Data Into Business Intelligence

Every phone call your business receives tells a story about your customers, your team, and how you operate. By capturing and analysing this data, you can turn everyday conversations into meaningful insights.<br>

Callation
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Transforming Call Data Into Business Intelligence

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  1. TRANSFORMING CALLDATAINTO BUSINESS INTELLIGENCE www.callation.com.au

  2. ABOUTUS CallationisanAustralian-basedplatformofferingcloud- basedcallreportingandanalytics. Since 2015,we’vehelped businessestrack,analyse,andimprovetheircommunication throughsmartdashboards,detailedreports,andautomated alerts.Withsecurelocalhostingandlong-termdata storage,Callationturnscomplexcallrecordsintoclear, actionableinsightsnoextrainfrastructureneeded.

  3. TheProblemwithTraditional CallReporting INDUSTRY CHALLENGE Limitedinsightsfrombasiccalllogs Noreal-timetrackingoralerts Lackofhistoricaldata Inflexibleandnon-customisablereports Poorintegrationwithcloudinfrastructure CALLLOGS REALTIME TRACKING CALLREPORTS

  4. WHATMAKES USDIFFERENT 100%cloud-basedreporting ClosetoReal-timedashboards Long-termdatastorage Customisablealertsandreporting SeamlessintegrationwithMitelandothers

  5. FEATURESOF CALLATION CustomDashboards&Widgets Scheduled&CustomReports ClosetoReal-TimeAlerts&Notifications Cradle-to-GraveCallSearch Role-BasedAccess&Permissions MultipleExportFormats(PDF,CSV,XLSX)

  6. WHYCHOOSE CALLATION Betterdecisionmakingfromcallinsights Trackteamperformance&customerservice Reducecostsbymonitoringcallusage EnsureSLAcompliancewithalerts Simpleuser-friendlydashboards

  7. CONTACT INFORMATION +61386091799 contact@callation.com.auwww.callation.com.au

  8. THANKYOU

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