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How Callation Enhances Business Communication on Mitel PBX

Callation empowers businesses using Mitel PBX systems with clear, actionable call insights. From reducing missed calls to improving team response time, it helps teams communicate smarter and perform better-without the guesswork.<br>

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How Callation Enhances Business Communication on Mitel PBX

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  1. How Callation Enhances Business Communication on Mitel PBX Delivering business-critical reporting insights for Mitel users www.callation.com

  2. Why Call Reporting Matters • In today's fast-paced business environment, phone systems remain a critical communication channel. • Without proper visibility into call performance, missed opportunities and inefficiencies go unnoticed. • Callation helps you stay in control by turning Mitel PBX data into actionable insights.

  3. How Callation Solves These Challenges Smarter Communication Through Data • Identifies communication gaps and missed calls quickly • Provides visual reports to track agent performance and call handling • Highlights call volume patterns, busy hours, and queue bottlenecks • Monitors trunk usage to ensure capacity planning and service quality

  4. Key Features That Improve Communication Actionable Tools for Better Decision-Making Call Detail Reports (CDR): Track every inbound, outbound, and internal call Trunk Utilization Reports: Optimize telephony resources Average Answer Time: Ensure calls are answered promptly Department-wise Reporting: Evaluate performance across teams Checkbox-style Metrics Dashboard: Easy snapshot of key KPIs

  5. Why Businesses Choose Callation Built for Mitel. Built for Business. • Seamless integration with Mitel PBX • Intuitive UI and easy access to reports • No unnecessary features-focused on what matters most • Scalable across small teams and large enterprises

  6. www.callation.com +61 386091799 Contact us today! contact@callation.com.au Thank You For Your Attention

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