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A corporate web portal is the key to ensuring optimized business processes within the organization and streamlining communication within and outside the organization.
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Corporate Web Portal Development: Importance,Objectives, Steps, andMore Until a few years back, companies would hire a big workforce to handle their business aspects. Be it finance, customer service, sales or any other department; most of thetasksandprocesseswouldbemanual. Withtechnologicaladvancement,thelandscapeofthe corporate world has changed dramatically now. Acorporate sales@crmjetty.com
web portal is among those few path-breaking digital advancements. • If you are also a business owner looking to integrate a corporate portal, this post has it all that you need to know. Learn what a corporate web portal is in detail, its types, objectives, andmore. • First things first, here is the detailed concept of a corporate portal. • What is a Corporate WebPortal? • Before understanding what a corporate web portal is, there isaneedtounderstandwhatawebportalisindetail. • A web portal is a web-based gateway that provides authenticated access to an organization’s data to different parties. In other words, a web portal is a web application that you embed into your website to serve as a gateway to your organization’s datarepositories. • A web portal can be of different types based on the portal users.Therearethreemajortypesofawebportalasbelow. • B2B portal - It provides vendors, associates, etc. with accesstothecompany’srelevantdata.Peopletypically refer toit as Extranet. sales@crmjetty.com
B2Cportal-Itprovidesendcustomers(orclients)with accesstotheirrelevantdata.Peopletypicallyrefertoit asaclientorcustomerportal. • Internal Portal - It provides the company’s personnel withaccesstovariousdatafields.Peopletypicallyrefer to it asIntranet. • If you combine the functionalities of all these portals into one, you get what you can call a corporate web portal. You can also call this portal a hybrid of all the three majorportal types that encompasses the functions and features of all of them. • Providing various parties in a business right from clients or customers to business partners, associates, or vendors to internal personnel with access to relevant data benefits a lot. • Now that you are familiar with the ABC’s of a corporate web portal, it’s time to discuss the business objectives and purposes it helpsfulfil. • Business Objectives of a Corporate WebPortal • A corporate portal serves various key purposes of almost all businesses. It enables remote and authenticated access to crucial data to both business associates and customers as per their needs. It alsohelps eliminate the need to rely on sales@crmjetty.com
physical mail, faxing, email, or call to access anyinformation you urgentlyrequire. Various types of B2B and B2C portals including a client portal, staff portal, sales portal, customer service portal, project management portal, partner portal, etc. are a partof a corporate webportal. Let’s discuss in detail the benefits of a corporate portal you can availof. Easy Integration and Centralization - A corporate web portalhelpsintegrateandbringallcustomersandcorporate data on one platform. This integration of CRM data and customers together via a portal helps carry out administrative operationsfaster. With all the crucial data in one place, you can get an eagle-eye view of your business aspects and manage them efficiently. Consistency - Uniting back-end data across different portals remotely enables companies to store and dependon consistentdatathatyoucanshareandcollaborateupon. Personalization - Providing personalized access to particular users helps you enhance the experiences of your internalstaffaswellasexternalcustomersorclients. sales@crmjetty.com
You can engineer your corporate web portal to personalize it accordingtothe user.Ithelps all thepartiesinvolvedhave a unique view of the critical company data to make their workeasier. Security Benefit - As the owner or the chief admin of your company, you can fully control who can view what in your portal. You can decide on which parties to provide secureauthenticatedaccesstowhichdataofyourcompany. This secured access to different individual users or parties based on their roles or needs helps keep your company’s datasecured. Enhanced Customer Service - You can provide your customers and clients with secured access to the relevant information like purchase history, knowledge base, FAQs, from within aportal. You can also let them generate tickets, track orders, or perform other customer-facing operations easily via your portal. This contributes to enhancing your experience and saves you overheadcosts. Also empowering your marketing managers will help you automate marketing campaigns with a corporate portal. All this helps you bring down the churn rate and boost your overall profitability and bottomline. sales@crmjetty.com
Reduced Load on Internal Staff - With a corporate web portal in place, the load on your customer service staffgoes down. The automation of customer service workflows takes place which results in a drastic decline in internal communicationrequirements. When your staff doesn’t have to handle redundant queries, theycanfocusmoreonsolvingbiggerissues. Also, the service hours that go into handling repetitive queries goes down. This significant reduction in manual handling of queries helps save the costs on time-intensive queries for basicoperations. Coming to theinternal communication within your employees, it also improves a lot. Your company personnel cancommunicate,share,andupdatecriticaldatadirectlyon the portal for everyone to see. This reduces the need to arrange meetings and conferences to discuss small things every now and then. The efficiency, increases and benefits yourcompany. Enhanced Communication with Business Partners/Associates/Vendor When your business associates, partners, or vendors view data relevant to them in the portal, it streamlines the communication withthem. sales@crmjetty.com
For instance, a vendor portal makes viewing orders, documents, invoices, etc. easier for your vendors. Besides,it also makes viewing, managing, or updating your vendors’ details hassle-free for you. Similarly, a partner portal helps youengageyourpartnersbetterbylettingthemviewdetails likesalesfigures,project’sprogress,orotherthings. Steps to Build a Corporate WebPortal Decide Who Will Build It - In-House or Outsourced Partners Decide whether you want to build your corporate web portal by deploying your in-house engineers’ expertise or outsourcing portal development to trusted partners. For a start-up, outsourcing may be a better option as it helpsyou save time and costs on creating and maintaining the portal. This helps your internal staff focus more on the other criticalroles. Aim for FoolproofSecurity Ensuring security of the portal is one of the critical aspects to consider. Robust security controls, secure coding methodologies, and various vulnerability and penetration tests can help you test the security of your portal before launch. You should also integrateauthentication-based sales@crmjetty.com
secure access mechanisms to retain security after launch also. 3. Decide How to BuildIt There are two ways you can build your portal. The first typical way involves deploying an in-house or outsourced developer team to build your portal from the scratch. While this portal may give you an additional advantage of having fullcontrolovereachfunctionality,thereisadownsidealso. It may be too cost-intensive for you to afford - especially when you’ve your business in its nascent stage. This is where a ready-to-integrate portal solution comes torescue. Yes, there are several portal solutions by different portal companies that you can just buy, integrate with your CRM, and start off! You can also customize their features to cater toyour specific business needs. Lookingforaready-to-launchcorporatewebportalsolution for your business? Our next-gen web portal can be your ideal fit to take care of your requirements. This portal can get your business off the ground instantly and easily. It is a ready-to-integrate and scalable solution that you can integrate and start off. If you want, we can customize it for youtoo. So,let’sconnecttogetyourportalready! sales@crmjetty.com
ExploreMore 4. Compliance with DataLaws It is important that the portal you develop complies with datasecuritystandards-especiallywhenyouarebuildingit from scratch. It’s because all theseasonedportal development companies typically follow standard data laws andregulations. However, while building a corporate web portal; you may need to take extra care. This is because there may be loopholes in complying with security and data laws as you are new to this. Make it a point to keep privacy of all your parties intact and breach-proof. Don’t fail to comply with the local legislation of the country you are based in. As of now, 128 out of 194countries have put in legislation to protect data and privacy as per the United Nations ConferenceonTradeandDevelopment(UNCTAD). Get Your Corporate Web Portal ReadyNow Acorporateportalisthekeyto optimized and business external operations, streamlined internal communication, and good profits. If you are all set to integrate a corporate portal, your search for the best portal development solution endshere. sales@crmjetty.com
We, at CRMJetty, can be your ideal portal development partner. We have our own web portal solution that’s got dedicated space, custom business logic, product/service integration, accounts and invoicing, and all the featuresthat you seek for in your corporate web portal. Be your business B2BorB2C,stayassuredyou’llgetthebestforboth.Youcan manage all the parties - customers, partners, vendors, affiliates, andmore. Besides offering a launch-ready web portal, we also offer custom portal development services. There is a typical process that our company follows to get your feature-rich portal. Ourdevelopmentteamfirstcollectsyourrequirements.Our certifieddevelopersthenanalyzethemfirstanddetermineif our launch-ready portal caters to them all. If there is aneed to customize one or more functionalities to make it suit yourrequirements,theydoitforyou. In case there is a large gap between your requirements and our portal’s features, we can help you build your unique portal from scratch too. We aim to make your portal development journey with us unforgettable and we promise that weshall! sales@crmjetty.com
So,letushelpyoubuildyourbestcorporatewebportalwith synergy betweenyou and us! Get inTouch Source: https:/ www.crmjetty.com/partner-portal-development.h tm sales@crmjetty.com