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Computer Technician (CompTIA A )

This training pathway is designed for entry-level computing professionals aiming to earn a widely recognized technical support credential. It prepares learners for two industry-standard exams, Core 1 and Core 2, which validate foundational IT skills in essential areas like hardware, software, networking, and troubleshooting across diverse environments.

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Computer Technician (CompTIA A )

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  1. Program Overview: Computer Technician Focused on CompTIA A+ This training pathway is designed for entry-level computing professionals aiming to earn a widely recognized technical support credential. It prepares learners for two industry-standard exams, Core 1 and Core 2, which validate foundational IT skills in essential areas like hardware, software, networking, and troubleshooting across diverse environments. Who Is This Program For? Ideal participants include those preparing for roles such as help desk support, technical support specialists, field technicians, desktop support staff, or associate network administrators. Candidates typically have 9–12 months of hands-on experience in technical or lab environments, or equivalent training. Certification Exams & Structure To earn the credential, candidates must pass two sequential exams: ● Core 1 (Exam 220-1201) – Covers hardware, networking, mobile devices, virtualization, cloud fundamentals, and troubleshooting. ● Core 2 (Exam 220-1202) – Focuses on operating systems, software troubleshooting, security, and best practices in professional operations. Each exam consists of up to 90 questions, combining multiple-choice, performance-based, and drag-and-drop formats, with a 90-minute time limit per exam. Passing scores: ● Core 1: 675 (out of 900) ● Core 2: 700 (out of 900) Core 1 (220-1201) Exam Domains & Weighting 1. Hardware (≈33%) Installation and configuration of components such as CPUs, RAM, storage, peripherals, and power systems. 2. Networking (≈20%) Fundamentals of network types, protocols, ports, and tools, including setting up home or small-office networks.

  2. 3. Mobile Devices (≈13%) Installation and support for laptops, mobile hardware, and connectivity tools like Wi-Fi and Bluetooth. 4. Virtualization & Cloud Computing Basic understanding of cloud service models and virtualization concepts. 5. Troubleshooting Diagnosing hardware and connectivity issues using tools and logical methods. Core 2 (220-1202) Exam Domains & Weighting 1. Operating Systems (≈28%) Installation, configuration, and support for multiple OS platforms, including command-line operations. 2. Security (≈28%) Basic cybersecurity measures, malware prevention, and secure connection setups. 3. Software Troubleshooting (≈23%) Identifying and resolving issues across applications and systems, including mobile and desktop environments. 4. Operational Procedures (≈21%) Professional practices such as safety, documentation, communication, environmental considerations, and service management. Professional Skills and Competencies Participants develop: ● Expertise in hardware and software installation ● Proficiency in diagnosing and resolving technical issues ● Understanding of operating systems and network basics ● Skills in implementing basic security and cloud-related solutions ● Strong professional practices in safety, communication, and documentation Preparation Strategies ● Review official objectives: Align your study focus according to exam domains and weightings. ● Use performance-based labs: Practice real-world scenarios to match exam requirement formats. ● Practice thoroughly: Take timed mock exams to reinforce accuracy and speed. ● Leverage varied resources: Study guides, eLearning modules, and lab environments tailored to current exam versions.

  3. Career Pathways and Impact Holding this certification prepares graduates for roles such as: ● Technical Support Specialist ● Help Desk Technician ● IT Support Staff ● Field Service Technician ● Desktop Support Technician ● Junior IT Administrator This credential is known for enhancing employability in entry-level technical support positions, demonstrating both theoretical knowledge and practical proficiency.

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