Roles and Responsibilities. BTEC National Travel and Tourism. Introduction. In the previous lesson we looked into the structure of the travel and tourism industry.This week’s focus is on: the types of travel and tourism organisations their roles and responsibilities
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BTEC National Travel and Tourism
In the previous lesson we looked into the structure of the travel and tourism industry.This week’s focus is on:
But first let’s re-cap with an overview of the industry
See Biz/ed’s easyJet business profile (http://www.bized.ac.uk/compfact/easyjet/easyindex.htm)
and our At Your Leisure feature on budget airlines for more
Travel and tourism organisations have responsibilities to:
Have expectations, such as:
In the first session we saw how the travel and tourism industry has many examples of vertical integration:
e.g. Tour operator
Travel agent Airline
They may not be owned by the same company, though
Firms can still be inter-dependent, even though they may compete with each other
Organisations in travel and tourism have a responsibility to the entire industry because:
Go to the Activity to find out more about how the responsibilities of organisations in the travel and tourism industry are met in real life.