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P . Understanding and respecting patients' values, preferences and expressed needs is the foundation of patient-centered care. Harvey Picker, founder, visionary, philanthropist, advisor and friendOur healthcare industry exists to provide care to the patient. Unlike other industries, the patient needs a greater voice in determining how that care is best provided. Patient-centered care is at the heart of what that effort should be.Mark Waxman, Esq., Chairman, Picker InstituteIn 1141

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Patients and Families: Essential Partners in Achieving Exceptional Quality and Patient Safety


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