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Embedding eLearning Critical success factors for institutional change (CSFIC) ECDL 2006 Sarah McNicol Evidence Base UCE Birmingham Aims of the evaluation and support study: Support the four UK and US projects to help develop and share evaluation methodologies
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…each one of [the team members] has to have an understanding of all the elements…I had to understand totally the pedagogy behind what was happening. I had to be prepared to teach and be a teacher…they [other team members] had to have an understanding of the information side and support and the literacy skills and the tools. So you’ve got a very different model because they people traditionally have their own little area and they’re very safe and secure in their area…they’re the expert in the area. What happened in this model required people to blur the boundaries…
[The learning technologist] is exceptionally good, not just technically, but in grasping the kind of pedagogical and intellectual basis of what we’ve been trying to do. Without someone of that calibre on board who can translate those ideas into technical digital tools, you’re lost…so the technical ability and the ability to appreciate where we’re coming from in terms of ideas is crucial…we couldn’t have done it otherwise.
I’ve acted as a sort of translator, if you like, between the technical staff and [project leader] because I understand…I’ve worked with technical staff…[and I also understand] the pedagogical reason for what we’re doing…I’ve been able to answer questions from both ends and explain to each end what the other person means, and I’ve quite enjoyed doing that. It’s not something that I’ve worked on before, so it’s been an interesting challenge and a new thing to focus on.
If you take somebody like xxx, you know, he’s a geographer, he’s also a learning technologist. He’s got a background in both areas. So they can talk to the geographers as a geographer and that makes a huge difference, but they can also talk to the technical people…So you’ve got this kind of bridging role…
I mean, it’s been very, very rewarding…I’ve been lucky because I’ve been working with academics who have a real enthusiasm for teaching and a real desire to try new ways of teaching and an appreciation that the standard way of, you know, standing up and blurting out what you know to a class is not really enough.
I was very happy and excited to take the opportunity of the project to try and jazz my own teaching up a little bit, I guess was my initial motivation…as soon as the whole idea of e-learning and digital libraries was presented to me, I saw quite a lot of potential…to embed into my teaching practices and help me out, so I was very interested and excited by the project from the word go.
…been very interesting and an education for me personally to see how these people think in different ways…how they manage their own work and how they manage their own topic areas…I definitely think that’s been a positive aspect of the project.
Occasionally someone has designed something and some one else will say, ‘That’s not quite how I imagined it’, but actually in this learning environment, that’s exactly what happens. Until you do it and show it to someone then they’re not capable of saying, ‘Well, that’s not quite what I had in mind’.
..I’ve never actually sat down with a group of people who are geographers to think about geography teaching and I could certainly see that as being one of the benefits…
…it forced us all to sit down at the table and discuss things, to think about things that we never maybe in the past paid as much attention to…
…this project made them [academic and support staff] talk to each other, made them try to understand each other…I think that’s an important outcome.
…it took a year and a half to get the team to develop a common language and understanding of the issues, and if it had been a year, a two-year, project, we wouldn’t have been able to have really progressed…because of the nature of the project…it raises questions for JISC, I think, about the length of project…
…you could do it, but it would be much, much harder for a pool of interested people to keep creating new content and collaboration if you had no funding for it.
…critical mass of success in the front part of the project…the snowball is not a bad analogy because then, you know, it becomes so large, it just keeps rolling. Whereas I suspect if this was a relatively small resourced project with, you know, one or two items here and there, it doesn’t really fundamentally change the way in which a significant number of people work…
You have to get a project that you really want and you really want to do because whatever the money is, you’re going to spend three times as much time on it. So, you can’t afford to waste time on things you don’t want to do. Therefore, you have to make sure the project connects with things you’re interested in; that in your institution is interested in, that aligns with its strategy and you have to make connections between projects.
DialogPlus and the other [e-learning] projects are consistent with what we do…that’s why we applied for them, that’s why we’ve gone through it…what we try and do, is if it’s an area that we want to continue to be in, and obviously development of e-learning generally is an area we want to be in because we can see all the benefits of it, then we’ll continue seeking external support for that.
There is the fact that progression from things we’d been doing anyway… the video project with Clyde Virtual University…So we’d done quite a lot of experiments with interactive teaching and trying to access distant resources in our teaching programme…
We’ve always tried to identify an academic champion who will come from the academic community and, hopefully, we’ll be able to say, you know, ‘I did this, it worked for us, you think about it’, and I think that’s been, for this university, a very successful approach
If you start off with a university which doesn’t really want these things in the classroom, then as soon as the funding finishes, they’re going to finish.
Clearly, we don’t embark on these projects if we don’t think we have methods of sustaining them after the external funding has expired … we are acutely aware that, you know, it’s not just a case of having a project for two or three years and you know, that’s it…We have to sustain it.
Research and Evaluation