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Coaching for Success. Flow. Coaching.. What? Coaching.. Benefits! Coaching.. Who? Coaching.. Why? Coaching.. How? Case Studies Final thoughts. Executive Coaching. Defined. The art and science of facilitating the personal and professional development ,

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Presentation Transcript
slide2
Flow
  • Coaching.. What?
  • Coaching.. Benefits!
  • Coaching.. Who?
  • Coaching.. Why?
  • Coaching.. How?
  • Case Studies
  • Final thoughts
executive coaching defined
Executive Coaching. Defined.

The art and science of facilitating the

personal and professional development,

learning and performance of an

executive by expanding his/her options

for behaving authentically.

case study dealing effectively with conflict
Case Study: Dealing effectively with conflict

Background

  • Karthik - New CEO of Retail Company
  • Organisation keen to set him up for success
  • Assigned a coach for first 100 days
case study dealing effectively with conflict5
Case Study: Dealing effectively with conflict

“Collaborative & has strong interpersonal skills”

“Needs to be able to deal with conflict”

case study dealing effectively with conflict6
Case Study: Dealing effectively with conflict

Increased Self Awareness

  • Uncomfortable with situations of conflict
  • Take it personally
  • Get defensive
case study dealing effectively with conflict7
Case Study: Dealing effectively with conflict

Process & Results

  • Action based: reading, case studies, observation, role-playing, & live feedback
  • Strengthened professional boundaries
  • Addressed conflict positively used it to drive culture of innovation
  • Now a successful CEO!
types of coaching
Types of Coaching
  • Coaching for Success – Guiding people toward success in new or challenging situations.
  • Coaching for Improvement – Guiding people to improve unacceptable performance or work habits.
  • Managing Performance Problems – Addressing chronic performance or work habits problems or serious misconduct.
coaching in the past
Coaching In The Past..
  • Focus on performance issues leading to career derailment
  • View negatively, applied to failing leaders
  • Seen as last ditch effort to salvage a career
coaching today
Coaching Today..
  • Dynamic & competitive market, need to enable people to achieve business objectives
  • How to take good people and make them the best they can be
  • Applied to top performers whose leadership & growth potential are highly valued
coaching in india
Coaching in India
  • Still considered ‘taboo’ and remedial in nature
  • Need to change current perceptions
  • Coaches are Retired CEOs, Running Training Organisations, Heads of HR
  • Cost from INR 15,000 to 1 Lakh, per session
  • Monthly sessions, 2-3hours, focused on one client need
case study being less perfectionistic
Case Study: Being Less Perfectionistic

Background

  • Priyanka
  • Recently promoted to director of IT infrastructure and quality assurance
  • Large MNC, IT company.
case study being less perfectionistic15
Case Study: Being Less Perfectionistic
  • ESTJ

Practical, realistic, matter-of-fact, with a

natural head for business. Not interested in

abstract theories; want learning to have

direct & immediate application. Like to

organise & run activities. Often make good

administrators are decisive, quickly move to

implement decisions; take care of routine

details.

“Highly confident & achievement orientated”

“Needs to be less critical of others’ performance”

case study being less perfectionistic16
Case Study: Being Less Perfectionistic
  • Reflected on output
  • ‘Unlocked the Situation’
  • Realised self prescribed perfectionist
  • None of team taking ownership
  • Little work-life balance
  • Overlooking ‘big picture’
  • Short-changing development of subordinates
case study being less perfectionistic17
Case Study: Being Less Perfectionistic

Results

  • Address fears about delegation and producing less-than-perfect results
  • Delegated low-risk to more high-risk tasks
  • Less critical of others
  • More time for strategic planning & family
why is coaching successful
Why is Coaching Successful?

Creative

Questioning

Deep

Listening

Rapport

Building

Giving

Feedback

Goal

Setting

Intuition

Presence

research data
Research Data

Widely Used

59% of 300 organizations survey currently offer

coaching to their managers and executives. Manchester, Inc.

GE, Sony, HP and Johnson & Johnson use

coaches. Ernst & Young will spend $2 million this

year on them. Forbes Magazine.

Quantifiable ROI

An average return on investment of 5.7 times the

initial investment in a typical executivecoaching

assignment, or a return of more than $100,000.

Industrial & Commerical Training.

research data21
Research Data

Productivity

Center for performance excellence found

coaching increased productivity, diversity, team

member satisfaction, customer satisfaction, &

teamwork. Industrial & Commercial Training.

Management training program increases a

manager's productivity by 22 %, but when

combined with eight-weeks of one-to-one

coaching, the manager’s productivity exploded to

more than 85 %.Coaching.com.

case study influence for success
Case Study: Influence for Success

Background

  • Ashok, HR Manager at an Automotive company
  • Facing challenging situation
  • Little support of function heads, turnover at 30%, & MD asked to leave
case study influence for success23
Case Study: Influence for Success

“Open to feedback & Adaptable”

“Needs to build stronger relationships with peers”

case study influence for success24
Case Study: Influence for Success

Process

  • Acted as sounding board to express frustrations
  • Change of place
  • Tried something new
  • Observe those good at influencing, practice new technique, & received objective feedback
case study influence for success25
Case Study: Influence for Success

Results

  • Supporting Resource > ‘Business Partner’
  • Coaching function heads
  • Built stronger peer relations
  • Stronger influencing skills to get support for candidate for new MD position
ensuring fit
Ensuring Fit
  • Alignment of Values
  • Wisdom, Insight, & Intuitive Leaps
  • Human Chemistry
beware
Beware!
  • Coach Dependency
  • Triangular Relationship
  • Psychotherapy
to recap
To Recap..
  • Coaching.. What?
  • Coaching.. Benefits!
  • Coaching.. Who?
  • Coaching.. Why?
  • Coaching.. How?
  • Case Studies
  • Final thoughts
contact
Contact

India

Chennai

5/2, 5th Avenue,

Besant Nagar, 600 090

Mellissa Ferrier

+919677145544

mell@consultpurplepatch.com