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Spring 2009 - PowerPoint PPT Presentation


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PTC INDUSTRIES Toll Free 800.628.1822. Spring 2009. Newsletter. Customer Satisfaction Survey Results We are pleased to present to you the results of our most recent satisfaction survey :. 95% of our customers are extremely

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spring 2009

PTC INDUSTRIES Toll Free 800.628.1822

Spring 2009

Newsletter

  • Customer Satisfaction Survey Results

We are pleased to present to you the results of

ourmostrecent satisfaction survey:

  • 95% of our customers are extremely

pleased with PTC Industries products & services.

  • 87% of our customers chose PTC

Industries because of the product

success over price.

  • 91% will purchase again within the

next 12 months

  • 93% of our customers selected PTC Industries over others for Customer

Service knowledge

  • 98% stated the products or service exceeded the needs of the client

Contact: tel: +1 440.243.7565

Mr. Todd Wise, Customer Service Manager

twise@ptcind.com

Mrs. Val Behory-Kincaid, Administration

vbehory@ptcind.com

Mr. John O’Malley, Technical Services

Jomalley@ptcind.com

Presentingour new NewsLetter. Designed to get information directly to you. Our first issue focuses on ourinternal look at PTC and presenting the results of our Customer Satisfaction Survey. Wewereamazed and humbled. Thankyou for participating.

In 2009 weenteredour 29th year in the Parking and Vehicleaccess control industry. A specialthanks to all of ouremployees, clients and vendorsthroughout the world. We look forward to beginningpreparation for our 30th anniversary.

Once again, the 2009 technologyenhancementswillbeour focus alongwith the continuation of ourlegacyproducts for the global parking markets and perimeteraccesscontrols.

PTC continues to provideitscustomershighqualityproducts and services, necessary to achieve maximum efficiency, profitability and safety for their parking & vehicleaccess control operations.

  • Welcome new PTC Dealers

Daryl Duda, Harold Duerhammer,

APCS, Toronto, Canada

Bill Grenfell

Perimeter Security, Miami FL.

  • Recent PTC Systems Installed
  • City of Cleveland, Willard Park Garage
  • Gateway East & North Parking Garages
  • Arcelor MittalSteel
  • Army Corps of Engineers
  • SmithersScientific
  • Toledo Museum of Art
  • Ponce Towers
  • Best Buy Distribution Centers
  • Mercy Medical Center
  • 2009 Events Schedule
  • April 21-23, TRAFFEX, Birmingham, England
  • May 17-20, IPI Expo, Denver CO
  • June 17 -18, Parkopolis, Paris, France
  • September 26-30, CPA, Quebec, QC
  • October 12-15, NPA, Washington, DC
  • October 2009 – PTC dealers meeting TDB
  • November 9-11, Middle East Parking, Abu Dhabi, UAE

2007 Dealer Meeting

www.ptcind.com

1000 Berea Industrial Pkwy, Berea, Ohio 44017 USA

Tel: +1 440 243 7565

ptcproducts@ptcind.com