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Spring 2009 - PowerPoint PPT Presentation


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PTC INDUSTRIES Toll Free 800.628.1822. Spring 2009. Newsletter. Customer Satisfaction Survey Results We are pleased to present to you the results of our most recent satisfaction survey :. 95% of our customers are extremely

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Spring 2009


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    1. PTC INDUSTRIES Toll Free 800.628.1822 Spring 2009 Newsletter • Customer Satisfaction Survey Results We are pleased to present to you the results of ourmostrecent satisfaction survey: • 95% of our customers are extremely pleased with PTC Industries products & services. • 87% of our customers chose PTC Industries because of the product success over price. • 91% will purchase again within the next 12 months • 93% of our customers selected PTC Industries over others for Customer Service knowledge • 98% stated the products or service exceeded the needs of the client Contact: tel: +1 440.243.7565 Mr. Todd Wise, Customer Service Manager twise@ptcind.com Mrs. Val Behory-Kincaid, Administration vbehory@ptcind.com Mr. John O’Malley, Technical Services Jomalley@ptcind.com Presentingour new NewsLetter. Designed to get information directly to you. Our first issue focuses on ourinternal look at PTC and presenting the results of our Customer Satisfaction Survey. Wewereamazed and humbled. Thankyou for participating. In 2009 weenteredour 29th year in the Parking and Vehicleaccess control industry. A specialthanks to all of ouremployees, clients and vendorsthroughout the world. We look forward to beginningpreparation for our 30th anniversary. Once again, the 2009 technologyenhancementswillbeour focus alongwith the continuation of ourlegacyproducts for the global parking markets and perimeteraccesscontrols. PTC continues to provideitscustomershighqualityproducts and services, necessary to achieve maximum efficiency, profitability and safety for their parking & vehicleaccess control operations. • Welcome new PTC Dealers Daryl Duda, Harold Duerhammer, APCS, Toronto, Canada Bill Grenfell Perimeter Security, Miami FL. • Recent PTC Systems Installed • City of Cleveland, Willard Park Garage • Gateway East & North Parking Garages • Arcelor MittalSteel • Army Corps of Engineers • SmithersScientific • Toledo Museum of Art • Ponce Towers • Best Buy Distribution Centers • Mercy Medical Center • 2009 Events Schedule • April 21-23, TRAFFEX, Birmingham, England • May 17-20, IPI Expo, Denver CO • June 17 -18, Parkopolis, Paris, France • September 26-30, CPA, Quebec, QC • October 12-15, NPA, Washington, DC • October 2009 – PTC dealers meeting TDB • November 9-11, Middle East Parking, Abu Dhabi, UAE 2007 Dealer Meeting www.ptcind.com 1000 Berea Industrial Pkwy, Berea, Ohio 44017 USA Tel: +1 440 243 7565 ptcproducts@ptcind.com