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CLAS Timeline. In the beginning there was recruitment and the Pre-CLAS assessmentThen there was CLAS trainingAnd now the era of Post-CLAS assessment. Pre-CLAS to Post-CLAS: Quality of Care is Timeless. Office participation in CLAS as way to improve quality of care delivered to all patients, regardless of race/ethnicityPre-CLAS presented as educational toolSetting small goals encouraged- culture of improvementContinually e-mailed ideas for CLAS -strategies to IPG throughout project.

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