embodied agents and social computing l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Embodied Agents and Social Computing PowerPoint Presentation
Download Presentation
Embodied Agents and Social Computing

Loading in 2 Seconds...

play fullscreen
1 / 20

Embodied Agents and Social Computing - PowerPoint PPT Presentation


  • 369 Views
  • Uploaded on

Embodied Agents and Social Computing. Tim Bickmore A ffective C omputing G roup MIT Media Laboratory. Overview. Intellectual Framework Embodied Conversational Agents Etiquette Relational Agents. Intellectual Framework. Study human face-to-face conversation

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

Embodied Agents and Social Computing


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
    Presentation Transcript
    1. Embodied Agents andSocial Computing Tim Bickmore Affective Computing Group MIT Media Laboratory

    2. Overview • Intellectual Framework • Embodied Conversational Agents • Etiquette • Relational Agents

    3. Intellectual Framework • Study human face-to-face conversation • Not just as inspiration, but as model • The best (only?) examples we have to draw from. • Human social cognition is built to work this way. • Relevant Disciplines • Linguistics/Discourse/Sociolinguistics • Sociology/Ethnomethodology • Social Psychology • Discourse-inspired models of collaboration

    4. Research Methodology • Study human-human interaction • Build computational models • Evaluate models

    5. Monologues (0.06/s) Dialogues (0.07/s) ps/s ps/int energy ps/s ps/int energy Inter-dseg 0.340 0.837 0.832 0.332 0.533 0.844 intra-dseg 0.039 0.701 0.053 0.723 Empirical Studies:Posture Shifts Posture shifts with respect to discourse segment

    6. Empirical Studies:Handheld ECAs

    7. SAM REA BEAT MACK LEARNING COMPANION Embodied Conversational Agents

    8. What does this have to do with Etiquette? • Etiquette is about upholding a tacit “social contract” in interaction • Following the rules governing face-to-face interaction is an important part of this contract • Gricean cooperativeness • Goffman’s “face” • Turn-taking, etc. • But, these are relatively static with respect to roles and relationships.

    9. Etiquette • How do people negotiate changing roles? • How do people negotiate changing relationships? • How can our computers do these things?

    10. Relational Agents • Computational artifacts designed to build and maintain long-term, social-emotional relationships with their users.

    11. Motivating Example

    12. Motivation • How do people benefit from social relationships? • Direct benefits • Instrumental, emotional, social support • Indirect benefits • Persuasion (e.g., sales) • Education (e.g., peer collaboration) • Health & Well-being • Helping (e.g., psychotherapy, behavior change)

    13. TRUST 7.5 INTRO 7.0 6.5 6.0 EXTRO 5.5 5.0 SOCIAL TASK Small Talk and Trust • Real Estate Sales Agent ECA • Modeled initial buyer/agent interview • Hypothesis: • Small talk leads to increased trust in agent

    14. Working Alliance andBehavior Change • Working alliance • A type of relationship • Measurable • Known mediating variable between relational activities and outcomes across a wide range of psychotherapeutic disciplines • Subscales: • Bond, Task, Goal

    15. Application • Exercise Behavior Change • Relatively simple, brief duration • Several proven techniques exist that could be delivered by a software agent • Relevant to college subject population • Objectively measurable, real application • New guidelines are for daily exercise; gives subjects opportunity for daily interactions

    16. Exercise Advisor

    17. Relational Manipulations • “Kitchen Sink” approach • Small talk • Empathy exchanges (following Klein) • Talk about the relationship • Humor • Politeness & Forms of Address • Reciprocal self-disclosure • Continuity behaviors • Talking about past and future (requires memory) • Nonverbal immediacy behaviors

    18. RELATIONAL NON-RELATIONAL +Gestures +Facial animation +Proximity ALL FRAMES +Gaze aways CONCERN empathy Concern face +Proximity small talk, greeting, farewell, humor, positive feedback HAPPY Smile face Smile face +Proximity ENCOURAGE encouragement Nonverbal Behavior • Pre-compiled through BEAT

    19. Wear pedometer • Daily report of activity • Daily interactions with agent • No contact with Ss Intake Intervention FollowUp 7dRecall 7dRecall • WAI • Demographics • Personality • Stage of Change • Self-Efficacy • Decisional Balance • System and agent • evaluation • Self-Efficacy • Decisional Balance Experiment • Treatments: CONTROL / NON-RELATIONAL / RELATIONAL • One-month intervention; one-month followup • 100 Subjects 30 days 30 days

    20. More Info http://www.media.mit.edu/~bickmore