Creating the Culture of Change: The Role for Patients And Families. Susan Edgman-Levitan, PA Executive Director John D. Stoeckle Center for Primary Care Innovation Massachusetts General Hospital. Why Involve Patients and Families in Reducing Harm? .
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Susan Edgman-Levitan, PA
John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital
(Bechman et al., Archives of Internal Medicine, 1994)
Synthesize all feedback from patients and families in one place:
Created by the National Patient Safety Foundation
A collaboration of patients, families, patient safety experts, healthcare providers and patient advocates
Public statement and call to action
I. Education and Awareness for:
II. Building a Patient and Family-Centered Culture
Suggested areas for research include:
IV. Services for Patients and Families
NATIONAL PATIENT SAFETY FOUNDATION Centered Principles®