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Outsourcing is the process of hiring an outside source to perform necessary business functions so you can focus on your core products. It includes research & development, computer programming & software development, engineering design, customer service operations, medical transcription services and all other forms of work that need a physical presence in another place.
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Advantages of Outsourcing in the Philippines Check this out!
Outsourcing is the process of hiring an outside source to perform necessary business functions so you can focus on your core products. It includes: - research & development - computer programming & software development - engineering design - customer service operations - medical transcription services and all other forms of work that need a physical presence in another place.
The Philippines is an ideal destination for outsourcing due to our highly skilled but very affordable workforce that understands English better than in other countries. It is known all around the world as the top outsourcing destination for call centres and BPOs, or business process outsourcing.
The most important benefit is cost reduction. It allows businesses to lower operational costs by hiring people who work from home at rates considerably lower than those paid to their US counterparts. It also reduces risk. Offshoring can be used with innovative ideas or new concepts to test it in a real market without losing too much money if the concept fails.
Outsourcing is also used to gain or maintain market share by providing additional products and services. The Philippines has the largest English-speaking population in Asia with half of its citizens speaking one language.
Allows them to operate within normal business hours while communication remains fluent without geographical restrictions thanks to internet connection speeds. Other than that, companies are using the Philippines as their offshore location due to its timezone proximity with North America and Western Europe where most of their business transactions come from.
Why go offshore? Let’s find out!
Filipinos have a strong work ethic and customer service orientation that makes them perfect employees. Most Filipinos love to help and they take great pride in their work. This means that companies gain increased competitiveness through workforce expertise and responsiveness. In conclusion, BPO in the Philippines helps businesses cut costs and increase productivity without incurring huge financial risks.
In order to survive in the industry and remain profitable, a business must be able to stay ahead of its competitors by adopting innovative strategies and finding better ways of meeting consumer needs and wants. A prudent way of doing this is through outsourcing, which enables companies to focus on their core competencies while allowing other skilled companies or individuals to handle certain aspects of the business.
Services Offered call centre services accounting customer service technology development web design human resources logistics management product assembly research and development (R&D) data entry medical transcription, etc. ● ● ● ● ● ● ● ● ● ● ●
Currently, more and more companies in the Philippines — both local and multinational — are outsourcing certain aspects of their businesses such as accounting, customer service, technology development, human resources, logistics management, product assembly, etc. In fact, Research Now, an international market research company, performed a poll that revealed that 83% of top global pharmaceutical firms outsource research and development activities while 97% outsource clinical trials.
This shows us how big the outsourcing industry has grown in the country. It’s not only limited to call centres but it also includes other technology-centred jobs. So what does all this mean? Well, for one thing, there are a lot of skilled workers who can provide these kinds of services at a fraction of what it would cost if they were done locally.
