Weekly Report WK-8

2. Weekly Report Program Department Wk.8 Information Sharing • Plan a training for Audit SPOCs’ schedule for wed 19 & Thru 20th February 2024. • Woking on the Globally Completion rate for all audit action . • Planning on H-1 Process Review • The global average completion rate for follow-up actions stands at 61%, from all actions in Gesparq. What has worked well +++ Difficulties Challenges Red flags Issues • Successfully conducted an engaging ISO 9001:2015 Audit SPOC training on reporting at HQ on 19th February 2024. Alignment Coordination Support Request • Closure all outstanding action points from the H-1 process review with the respective departments, (including Networks, OMFSL, and IT). • Follow up with process owners and departmental SPOCs to ensure the closure of outstanding actions from the process review, blank audit, and Certification/Follow-Up audit. • Aling with all departmental SPOCs to close all Audit actions( Management Review, Certification Audit, Blank Audit & Process Review).

3. Action Points from (PRS, Blank Audit, Management Review & SWOT Date: 07/02/2025 Summary of percentage completion by processes Summary of Global Follow-Up per Activity/Event • Global average completion of follow-up per activity/event is 60% • Global average completion per processes is 57% • Management review has lowest follow-up completion rate at 46%, followed by Blank Audit Action follow-up at 59% • Process PSO5 (physical Security) has record 0% completion rate (0/2) of two process review actions and Process PSO4, IT, has recorded 0% completion of its management review actions. (0/8) • Networks, Process PRO-2 have only recorded 19% global completion from all follow-up actions. • Processes, PMO1.1-PRGM, PSO1-HR, PRO4-COM, & PRO5 have recorded above 80% global completion of follow-up actions.

4. Action Points from (PRS, Blank Audit, Management Review & SWOT Date: 19/02/2025 Summary of percentage completion by processes Summary of Global Follow-Up per Activity/Event • Global average completion of follow-up per activity/event is 61%, (1% improvement from previous wk). • Global average completion per processes is 58% (1% improvement from previous wk). • Management review recorded 3% jump from previous week to 49% completion, whilst Blank Audit Action follow-up remains at 59% • Processes PSO5 (Physical Security) still has 0% completion of process review actions and PSO4, IT, still has 0% completion of its management review actions. (0/8), recording 0% movement wk-on-wk. • STM records 10% improvement from previous wk, representing the biggest leap in closure. • Networks, Process PRO-2 have only recorded 19% global completion from all follow-up actions. • Processes, PMO1.1-PRGM, PSO1-HR, PRO4-COM, PRO5 & PMO1.3/PRO1-STM have recorded above 80% global completion of follow-up actions.

5. UPDATESeptember THANK YOU

6. APPENDIX

7. Training Session with Audit SPOCs at HQ[Captured moments]

8. Follow-Up Audit Report Over the standard Strong Points (SP) Element of the QMS in which the organisation stands out through a practice, method or technique deemed to be particularly effective 6 Note 25 Complies with the standard Opportunity for Improvement (OFI) Element of the QMS which gives the organisation the possibility of improving the performance of one or more elements of its QMS. 09 Compliance with the standard Element of the QMS for which audit evidence shows that the organisation is at risk of no longer meeting the requirements of the standard in the short or medium term. Area Of Concern (AOC) 01 0 Below the standard with limit risk Minor Non-Conformity (mNC ) Non-satisfaction of a specified requirement that does not in itself compromise the effectiveness or improvement of the QMS. 0 nonconformity with a requirement affecting the organisation, application or formalisation of the QMS and leading to a proven risk of nonconformity with a specified requirement, either on a recurring basis or on a one-off basis in the case of very significant risk. MajorNon-Conformity (MNC) Below the standard with high risk 6