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Top Trends Ruling The Chatbot Industry in 2021

It can be very safely said that chatbots and AI have accelerated the digital transformation across the world in 2020. Because of the distinct challenges served by the Covid-19 pandemic all over, the shopping habits of people transitioned majorly to the online mode. In the same manner, the panic and uncertainty lead to an unprecedented rise in the call-center and support burden. All this resulted in the growth of Custom Bots Development Services across the globe which is expected to follow the same fate in 2021 as well.

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Top Trends Ruling The Chatbot Industry in 2021

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  1. OnGraph Technologies https://www.ongraph.com/chatbot/

  2. Top trends ruling the chatbot industry in 2021 It can be very safely said that chatbots and AI have accelerated the digital transformation across the world in 2020. Because of the distinct challenges served by the Covid-19 pandemic all over, the shopping habits of people transitioned majorly to the online mode. In the same manner, the panic and uncertainty lead to an unprecedented rise in the call-center and support burden. All this resulted in the growth of Custom Bots Development Services across the globe which is expected to follow the same fate in 2021 as well.  https://www.ongraph.com/chatbot/

  3. Important Chatbot Trends to Expect in 2021 • Now, let us find out what the future holds for the chatbot market this year. Let’s have a look at the below trends. • Voice Recognition Chatbot technology  • Low Code Platforms • Use of AI in Customer Support • Convergence of Multiple Chatbots • Multilingual Capabilities • Human-In-The-Loop • Smarter Bots • Personification of Bots • Banking and Insurance Chatbots • Chatbots for HR and Internal Enterprise Use • Chatbot Call Centers  • More Chatbot Apps https://www.ongraph.com/chatbot/

  4. Final Thoughts The pandemic has introduced the essential need for companies to develop agility, scalability, and resiliency when it comes to business operations.  Chatbot development companies around the world have eased this burden of managing mundane daily tasks and queries, thus freeing up employees to concentrate more on productive and critical tasks.  Contact us:- L-1, NSEZ, Phase-II, Noida - 201305, India Call us:- 1-800-270-1893, +91 120 428 8752 Mail us:- sales@ongraph.com https://www.ongraph.com/chatbot/

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