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Though there is no default functionality in Salesforce to send and receive text messages, still, it is possible for users to extend the capability of their Salesforce org and perform text operations
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360 SMS Salesforce Texting without Salesforce SMS API Integration Powered by 360 Degree Cloud Technologies Scale Texting in Minutes| Reduce Turnaround Time CEO Siddharth Sehgal https://360smsapp.com/
Can we perform Text operations in Salesforce? Though there is no default functionality in Salesforce to send and receive text messages, still, it is possible for users to extend the capability of their Salesforce org and perform text operations.
What are various ways to get Texting Capability in Salesforce?
How to get texting capabilities in Salesforce? There can be two ways to send and receive text messages in Salesforce. • Salesforce SMS API Integration • AppExchange Apps
What is an SMS API? Developers implement messaging technologies in an app through a single programmable interface called SMS API, through which users can send and receive messages in Salesforce.
What are AppExchange Apps? • AppExchange is just like a Google play store for Salesforce apps which hosts thousands of apps. Users can extend their Salesforce org capabilities by installing the apps depending on their requirements. • By installing a Salesforce-native texting app, users can effortlessly perform text operations without Salesforce API integration. • To mention one, 360 SMS is a no-code texting solution on AppExchange that can cater to all your messaging requirements with its advanced capabilities.
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