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Why Reputation Management Is Important for Your Online Business

In every business, reputation management is an intrinsic part of it. Your reputation management depends on what customers say and comment. It should be remembered that a negative comment can adversely affect your business and there is no option for deleting it. However, through immediate response, you can turn an unhappy customer into a happy one. For positive comments, you can collect useful insights into what customers have to say. <br>Visit: https://ttcseoindia.com/online-reputation-management/

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Why Reputation Management Is Important for Your Online Business

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  1. Why Reputation Management Is Important for Your Online Business

  2. Impact on Buying Decisions Impact on Buying Decisions The lack of online reputation management can disrupt your customer base. As 81% of buyers do some research before purchasing, the way you appear online matters their final decision. Almost 88% of buyers read reviews whether your business is a reliable or not. Hence, online reputation has a major impact on buying decisions.

  3. It Is the Online Version of Word-of-mouth In the modern social media era, buyers consider online reviews as word-of-mouth from a friend. Almost 85% of consumers treat online reviews as personal recommendations or tips from their near and dear ones. Based on this review, your reputation depends. But if there comes a bump and somebody posts a negative review about your product? Our reputation management company in Indiatakes care of your online reputation and brings as many potential buyers as possible.

  4. There Is No “Delete "Button for Negative Reviews A negative comment once posted cannot be deleted. There is no such provision on the internet where a comment once posted can be deleted. Whatever you post on the internet, stays online. However, you can turn an unhappy customer into a happy and loyal one through your positive response. Studies show that 70% of customers who went away have come to do business because of an immediate response. Studies even show, customers whose complaints got handled in less than 5minutes tend to spend more on future purchases.

  5. You Can Get Valuable Feedback Monitoring is an essential part of any reputation management company in India. You can collect some useful insights on customer satisfaction and feedback regarding your products or services. Pay attention to what customers have to say. This is very important for your business to grow. Instead of surveying, polling and searching for feedback, listen to what customers need and have to say.

  6. Thank You! Visit: www.ttcseoindia.com

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