Delaware Regional Extension Center Where Quality and Health Information Technology Converge

1. Delaware Regional Extension CenterWhere Quality and Health Information Technology Converge Beth Schindele Director 1.866.475.9669, ext. 114 bschindele@wvmi.org http://www.dehitrec.org This project is made possible through a grant from the Office of the National Coordinator with Department of Health and Human Services support. Grant no. 90RC0044/01

2. Mission, Vision & Service Area Quality Insights’ Mission: To improve the health of the people we serve by: Assuring that consumers receive the best health care services in the right setting Assisting 1,000 primary care providers in maximizing the quality and safety of services they deliver to patients under their care using electronic health records to achieve Meaningful Use Criteria and Measures as defined by the Office of National Coordinator Developing innovative solutions that help government agencies and private payers assure the quality and necessity of care provided to people they serve Delivering excellent, high quality service to every customer, every time Quality Insights’ Vision: Assisting 1,000 primary care providers in the transition to achieve meaningful use of electronic health records, Quality Insights seeks to become a major participant in the effort to create an interconnected network of all health care providers and public health authorities throughout Delaware. Ambulatory Providers in service area: 1,916* PPCPs in service area: 1,205 PPCPs to be served by REC Grant: 1,000 Currently serving 1,153 PPCPs and 164 Specialists Total population: 874,092

3. Beyond the Milestones Meaningful Use is the Starting Point, not the finish line…

4. Continuity of Services 2 0 1 2 TRIPLE AIM Partnership for Patients Million Hearts PCMH MSSP/ACO QueryHealthpopHealth DIRECT Project PQRS NCQA Bundled Payment Blue Button

5. Statewide HIE - DHIN • QIDE REC recommends DE Statewide HIE – DHIN* • 684 PPCPs in 169 Practices • 34 PPCP Practices with EHR interface to HIE • 317,292 Patient Visits, per year • 98,017 Unique Patients, per year • DHIN DIRECT HISP • Immunizations to DE Public Health • Secure, encrypted messaging *www.DHIN.org

6. Engaging Patients &Communities

7. Supporting Workforce Development Delaware Technical and Community College - EHR Certificate Program • Soft Skills - study skills which gives the student the skills they need to achieve success • Core Theory – 90 hours of Medical Theory is given including Basic Life Saving Skills. • Work Maturity & Employment Readiness • On the Job Rotation – 90 hours of hands on clinical skills are conducted. • Internships with QIDE REC and its clients

8. Improving Population Health

9. www.DEHITREC.org Quality Insights of Delaware Regional Extension Center The First State is MU’ving!