ODP Community Services Quality Management Developing the Administrative Entity Quality Management Quarterly Report. WebEx February, 2010 Ann Ligi, ODP Quality Management Lead – East Jodie Enterline, ODP Quality Management Lead – West. Learning Objectives.
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Ann Ligi, ODP Quality Management Lead – East
Jodie Enterline, ODP Quality Management Lead – West
ABC Communication Tracking Tool
ABC Communication Tracking Tool -
All cases done in month
One case done in month
Note: YTD Total is not 13 because we count each unique individual once.
Finding: 5 individuals, 38 restraints
Some individuals experienced multiple restraints during the first quarter.
WebEx will be posted