Developing a Quality Management System Viki Massey Quality Coordinator A Joint Venture of London Health Sciences Centre and St. Joseph’s Health Care London Today’s Presentation LLSG profile Implementation Plan Outline Quality System Essentials Review: Where are we?
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A Joint Venture of London Health Sciences Centre and St. Joseph’s Health Care London
“ Management system to direct and control an organization with regard to quality”
Quality System Essentials
Service and Satisfaction
Facilities and Safety
Path of Workflow
Pre-Analytic Analytic Post-Analytic Info Mgmt
Quality system essentials apply to all operations in the path of workflow
What to do
How it happens
How to do it
Map OLA requirements
- included in proceduresPolicy Development
This policy provides the direction for the processes and procedures to….
(use those that apply)
Program Leader/Discipline Leader/Section Head is responsible for
Lab Manager is responsible for
Technical Specialist/Coordinator is responsible for
Staff members are responsible for
·NCCLS document HS1-A Vol.22, No.13- A Quality System Model for Health Care; Approved Guideline
·QMP-LS- Ontario Laboratory Accreditation Requirements
List the processes that support this policy:
The following sections are derived from the OLA requirements. They determine the supporting statements for the policy. There should be one section and related statement for the major categories defined in the requirements. Make a broad statement about the Laboratory's intentions for the sections below.
(List the steps)
Procedure (or another Process)
This procedure gives instructions……
NB: SECTIONS NOT APPLICABLE TO A GIVEN DOCUMENT ARE DELETED FROM THAT DOCUMENT
Discipline Task Teams